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Visual Composer backend not working - by Stage01

This topic has 12 replies, 5 voices, and was last updated 9 years, 2 months ago ago by Robert Hall

Stage01

Member

July 28, 2015 at 08:21

Hi,

Since the theme update I happen to have issues with visual composer. In the backend I have no usable UI in which I can adjust the page.

I tried reinstalling the plugins, which included an update to the latest version (including the ultimate add-on for VC), and the PHP memory limit has been checked. According to my hosting provider this is globally set to 128M. Is there anything else I am missing at this point?

Thanks for your assistance!

Please, contact administrator
for this information.

#77380 Copied

11 Answers

Robert Hall

Support staff

July 28, 2015 at 08:29

Hello,

Please navigate to Dashboard->Visual Composer->General Settings and select all Content Types.

Regards,
Robert Hall.

#77383 Copied

Stage01

Member

July 28, 2015 at 08:36

Hi Robert,

Thanks for the quick reply! I also tried that, with no success.

However, just moments ago I discovered that disabling essential grid(2.0.9) solves the problem..(At least it shows the VC UI again).

It still complains about the memory limit though; and this makes hardly any sense. Here is the error line: Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 83 bytes) in /home/stage02/public_html/wp-content/plugins/essential-grid/includes/base.class.php on line 111

Would we need more than 128M? If so, then why didn’t we run into that error before the template update?

Again my thanks!

#77387 Copied

Robert Hall

Support staff

July 28, 2015 at 09:28

Hello,

Please provide us with link to page and FTP credentials in Private Content.

Regards,
Robert Hall.

#77392 Copied

Stage01

Member

July 28, 2015 at 10:11

View below

Please, contact administrator
for this information.

#77402 Copied

Eva Kemp

Support staff

July 28, 2015 at 10:21

Hello,

FTP credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#77408 Copied

kamalkhanna12121

Participant

July 28, 2015 at 10:24

ftp details in private content

Please, contact administrator
for this information.

#77409 Copied

Eva Kemp

Support staff

July 28, 2015 at 11:40

Hello @kamalkhanna12121,

This topic was created by user @Stage01. We didn’t ask you for FTP credentials. Please write your queries in your own topics.

Thank you for understanding.

Regards,
Eva Kemp.

#77432 Copied

Stage01

Member

July 30, 2015 at 10:57

The credentials are correct, please view notes in private section.

Please, contact administrator
for this information.

#77876 Copied

Eva Kemp

Support staff

July 30, 2015 at 15:31

Hello @Stage01,

Some 3rd-party plugins are causing the issue. I disabled all 3rd-party plugins and kept only the required ones that are included in the theme and VC editor worked fine, even with Ess. Grid plugin enabled.
Deactivate all 3rd-party plugins and check it yourself.

Regards,
Eva Kemp.

#77901 Copied

Lailson

Participant

September 16, 2015 at 19:52

Hello, I’m finishing to build a website using the theme woopress. 2 is having trouble in the theme that I am unable to solve. 1. In the blog page, posts are not coming summarized, is showing complete: http://packlimpms.com.br/novo/dicas/ 2 The static blocks within the adminstrativo panel, is having display issues and is not editing the items.

Site address where I am building: http://packlimpms.com.br/novo/ My email: web@vonin.com.br

Awaiting

#87374 Copied Theme version: Woopress 2.4

Robert Hall

Support staff

September 16, 2015 at 20:29

Hello,

1) You should use Read more tag when editing post. Please see screenshot: http://prntscr.com/8h3rx2
2) Navigate to Dashboard->Visual Composer->General Settings->and select all Content Types.

Regards,
Robert Hall.

#87375 Copied
Tagged: backend, templates, visual composer, woocommerce, wordpress
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