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Visual composer background problems - by pixel_account

This topic has 9 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

pixel_account

Participant

March 16, 2016 at 10:52

Hello,
I have several problems with using visual composer background video youtube.

1 ) On iphone5 video is not displayed.
2 ) When the resolution appear white stripes
http://clip2net.com/s/3vD2Lwt
3 ) The size of the video is not scaled and video clips on your mobile

Thanks

Please, contact administrator
for this information.

#117606 Copied Theme version: Classico 8theme WordPress Theme 0.0.1 WooCommerce version: WooThemes – 2.3.13

8 Answers

Eva Kemp

Support staff

March 16, 2016 at 14:07

Hello,

1. Concerning the video not displaying on iOS devices please refer to this article:
http://demosthenes.info/blog/777/Create-Fullscreen-HTML5-Page-Background-Video

Displaying the fullscreen background video on mobile devices presents several challenges:

Most mobile platforms (iOS in particular) will refuse to autoplay HTML5 video to avoid potentially ruinous data charges.
In such cases the video will be displayed with an embedded play button, which in turn…
…may capture touches on the device, locking out links that may be in the content on top of the video.
While it is possible to feature-detect support for video autoplay with JavaScript (a technique I will cover in a future article), the easiest solution is to use a media query that switches off the video entirely on smaller screens, substituting the placeholder image in the background.

2. Sorry, but I see any white stripes neither on your screenshot nor on your site. Please describe how we can replicate the issue.

3. Try to set other width for the video in row settings > Background > Background Override http://storage6.static.itmages.com/i/16/0316/h_1458133675_8244875_5c4730f475.png (for example “Default Width” or “Full Width”).

Regards,
Eva Kemp.

#117632 Copied

pixel_account

Participant

March 16, 2016 at 14:27

2) When the window is resized, there is a white stripe
3)These settings do not solve my problem cropped video and still not getting the correct height

#117639 Copied

pixel_account

Participant

March 16, 2016 at 14:33

1)I understand that by using visual composer video can not be played back , and it is necessary to look for another unit and you can not help me in this matter?

#117641 Copied

Eva Kemp

Support staff

March 17, 2016 at 14:28

Hello,

Sorry, but row background settings are related to Ultimate VC Addons plugin. You can also check with other theme if the same issue persists there too.
As an alternative try to use Video Player element in Visual Composer editor instead or use Revolution Slider and add your video in slider.

Regards,
Eva Kemp.

#117834 Copied

pixel_account

Participant

March 29, 2016 at 14:01

Hello,

Thank you!
Can you answer, why don’t work video in ie 11?
Tell me, if possible to reduce time video download?

#119235 Copied

Jack Richardson

Support staff

March 30, 2016 at 08:19

Hello,

Sorry, but there is no feature to reduce time video download.
I’ve made changes in Ultimate VC Addons settings.
Please check video in IE now.

Best regards,
Jack Richardson.

#119316 Copied

pixel_account

Participant

March 30, 2016 at 08:47

Thank you!

it worked!

#119324 Copied

Eva Kemp

Support staff

March 30, 2016 at 08:49

Hello,

You’re welcome.

Regards,
Eva Kemp.

#119326 Copied
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