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Visual Composer: Can't drag, or reorder items, short code text errors

This topic has 7 replies, 4 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

wordpressdev

Participant

January 20, 2015 at 04:27

While using Visual Composer if an item is clicked in a row and moved, the item stretches and a layout issue occurs over the whole screen, and it cant be moved. Cursor gets stuck on 4way arrows, and begins highlighting items. Have to refresh page. Also, list items: all the short codes for list items I had done ended up in the editor for a Heading – a different item at one point. Had to delete and start again.
Chrome update to date Version 39.0.2171.99 m
Wordpress 4.1
Royal 1.5.2
WPBakery Visual Composer 4.3.4
Add ons for Visual Composer 3.6

#35258 Copied

6 Answers

wordpressdev

Participant

January 20, 2015 at 04:37

Email send as private content

Please, contact administrator
for this information.

#35261 Copied

Robert Hall

Support staff

January 20, 2015 at 08:49

Hello,

I’ve sent you latest WPBakery Visual Composer and Addons for Visual Composer plugins. Check your email address.
If issues will persist then contact us.

Regards,
Robert Hall.

#35276 Copied

wordpressdev

Participant

February 1, 2015 at 22:51

The update has made no difference. While using Visual Composer if an item is clicked in a row and moved, the item stretches and a layout issue occurs over the whole screen, and it cant be moved. Cursor gets stuck on 4way arrows, and begins highlighting items. Have to refresh page. And other errors described above

I have noted your theme update. But in the update notes, there is no mention of this problem being fixed. Can I please get urgent advice on this.

#38643 Copied

Eva Kemp

Support staff

February 2, 2015 at 09:17

Hello,

Please update Ultimate VC Addons and Visual Composer plugins.
You can get them at this link https://www.8theme.com/download-plugins/

Thank you.
Regards,
Eva Kemp.

#38665 Copied

tflick89

Participant

April 3, 2015 at 19:55

Hey,

I am having this exact issue. Is there a solution to it at all?

#54595 Copied

Eva Kemp

Support staff

April 3, 2015 at 20:18

Hello @tflick89,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#54603 Copied
Tagged: drag reorder, short code errors, visual composer, woocommerce, wordpress themes
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