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Visual composer causing problems - by hostpuppies

This topic has 18 replies, 4 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

hostpuppies

Participant

January 10, 2015 at 03:04

I am having difficulty with my site. The Visual Composer needs and upgrade. It is conflicting with the WordPress visual editor. If you upgrade it for me that would be awesome. A while ago someone sent me the files, but my computer wont open them.

Could you please help with this? See private are for site and login details. Please let me know if you need ftp

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17 Answers

Robert Hall

Support staff

January 10, 2015 at 08:07

Hello,

Please provide us with wp-admin and FTP credentials in Private Content and we help you with updating.

Regards,
Robert Hall.

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hostpuppies

Participant

January 10, 2015 at 09:16

Awesome, thank you details below in private area.

Please, contact administrator
for this information.

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Eva Kemp

Support staff

January 10, 2015 at 09:37

Hello,

I’ve updated Visual Composer plugin.
Please check it now.

Thank you.
Regards,
Eva Kemp.

#32749 Copied

hostpuppies

Participant

January 10, 2015 at 09:51

did you also update ultimate add ons? I think is also causing the problem. On the other site we updated Ultimate add ons and visual composer and the probelm dissappeared. I am still having the same issue.

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Eva Kemp

Support staff

January 10, 2015 at 11:24

Hello,

Ultimate VC Addons plugin has been also updated.
Please check.

Regards,
Eva Kemp.

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hostpuppies

Participant

January 10, 2015 at 12:09

thank you.

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Eva Kemp

Support staff

January 10, 2015 at 13:10

You’re welcome.

Regards,
Eva Kemp.

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hostpuppies

Participant

January 10, 2015 at 23:33

for some reason I seem to have lost the revo slider styling after those upgrades. can you check and repair if possible?

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hostpuppies

Participant

January 11, 2015 at 20:28

I still need help with this isssue. please see entry above

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Eva Kemp

Support staff

January 12, 2015 at 09:13

Hello,

Could you please specify what styles were changed?

Thank you.
Regards,
Eva Kemp.

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hostpuppies

Participant

January 12, 2015 at 10:00

The ztyles of ghe buttons. They are nit zide2 by side like before. The are under each other

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Eva Kemp

Support staff

January 12, 2015 at 16:41

Hello,

The issue has been fixed.
Please check.

Regards,
Eva Kemp.

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hostpuppies

Participant

January 12, 2015 at 23:00

Awesome. Can you tell me how it was fixed? So if it happens again I can repair.

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hostpuppies

Participant

January 12, 2015 at 23:01

I see it has been fixed. Love it. thank you

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Stan Russell

Participant

January 13, 2015 at 08:39

You are welcome!
Regards!

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hostpuppies

Participant

January 15, 2015 at 09:18

any idea what caused it?

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Eva Kemp

Support staff

January 15, 2015 at 10:02

Hello,

I’ve just changed the styles for buttons in Revolution Slider settings when editing a slider.

Thank you.
Regards,
Eva Kemp.

#33557 Copied
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