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Visual composer does not work and is blocking the admin and front of the website

This topic has 10 replies, 4 voices, and was last updated 10 years, 7 months ago ago by Eva Kemp

laggos

Participant

July 27, 2014 at 15:40

Hi,

First I have to congratulate the great job with the Legend Theme. This amazing and really missing 1% to stay perfect.

After several installations and tests found that the visual composer plugin drilling down on the admin and this site.

I have a license of the visual composer and tried to turn the site thinking that this could be the problem but also did not succeed, the error continues.

I would ask of you to help with this problem.

Below is the information for access to the site and also to ftp.

Thanks

Please, contact administrator
for this information.

#10901 Copied

9 Answers

Robert Hall

Participant

July 28, 2014 at 06:57

Hello,

As I see your home page is empty. Do you have installed demo date page?
https://www.8theme.com/demo/docs/legenda/index.html#!/demo_data_installation
Could you please clarify us with more details?

Regards,
Robert Hall.

#10929 Copied

laggos

Participant

July 28, 2014 at 14:47

I believe that something is blocking the ajax in the admin and the site. I activate the visual composer and I can not work anymore.

#11030 Copied

Jack Richardson

Support staff

July 28, 2014 at 15:03

Hello,

Could you please clarify us with more details what exactly you can’t to perform. We can’t see any problems with Visual Composer plugin on your site.

Regards,
Jack Richardson

#11036 Copied

laggos

Participant

July 28, 2014 at 15:23

Hi,

Add new brand in the product (not working) page.

Create new slide with Revolution slide (“Ajax Error! Error”)

Edit products at home (not working).

These are some problems

Marcelo

#11042 Copied

Eva Kemp

Participant

July 28, 2014 at 16:51

Hello,

There are few errors with scripts in console ( Failed to load resource: the server responded with a status of 403 (Forbidden) see screenshot)

Very likely they caused your issue. Please, check if these files exist and permissions for them.

Regards,
Eva Kemp.

#11066 Copied

laggos

Participant

July 28, 2014 at 17:03

Hi Eva,

Where can I see the screenshot you mentioned?

Regards,
Marcelo

#11072 Copied

Eva Kemp

Participant

July 28, 2014 at 17:28

Sorry,

I’ve edited the previous post.
Please check it now.

Regards,
Eva Kemp.

#11078 Copied

laggos

Participant

July 28, 2014 at 22:04

Hi Eva,

I think the problem is solved. There was error in permissions admin-ajax.php, it was correct. The problem was the amount of available memory it was small. After increasing the amount of memory everything is ok.

Thanks for the help!

Best regards,
Marcelo

#11099 Copied

Eva Kemp

Participant

July 28, 2014 at 22:39

Hello,

You’re welcome.

Regards,
Eva Kemp.

#11100 Copied
Tagged: admin, blocking, front, themes, visual composer, woocommerce, wordpress
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Visual composer does not work and is blocking the admin and front of the website

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