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Visual Composer doesn't work properly

This topic has 5 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Jack Richardson

ashrafthewand

Participant

August 14, 2016 at 23:46

Hello,

At my website http://www.efr7.com homepage, I tried to update the Grid Masonry grid at the homepage but the save button doesn’t respond.

Please help

Please, contact administrator
for this information.

#136573 Copied Theme version: 2.7.1 WooCommerce version: 2.6.2

4 Answers

Rose Tyler

Support staff

August 15, 2016 at 08:29

Hello,

Please check if the problem persists with default Woocommerce theme (Twenty Sixteen).

Regards,
Rose Tyler.

#136586 Copied

ashrafthewand

Participant

August 15, 2016 at 22:34

Thank you for your reply.

I activated Twenty Sixteen theme and it works fine. Please resolve it at Royal 2.7.1 theme. You will find administrator credentials at private content.

Regards

Please, contact administrator
for this information.

#136773 Copied

ashrafthewand

Participant

August 15, 2016 at 22:37

Please bear in mind that the website is at the coming soon mode so you have to log in first to see it properly.

Thanks

#136774 Copied

Jack Richardson

Support staff

August 16, 2016 at 10:00

Hello,

The problem is caused by one of third party plugins you are using. Try to disable them and check visual composer editor.

Best regards,
Jack Richardson.

#136821 Copied
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