Visual Composer don't work - by DaphneO

This topic has 4 replies, 2 voices, and was last updated 7 years, 3 months ago ago by Rose Tyler

  • Avatar: DaphneO
    DaphneO
    Participant
    July 18, 2017 at 10:13

    Hello,
    The visual composer doesn’t appear in my website dashboard in any pages.
    I checked and statickblocks and pages are enable in visual composer-setting,
    Can you help me with that please?
    thank you very much

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2017 at 10:27

    Hello,

    Please check Visual Composer > Role Manager > Post Types > Custom, try to disable 3-rd party plugins.

    Regards

    Avatar: DaphneO
    DaphneO
    Participant
    July 18, 2017 at 11:02

    thank you for your quick response.
    I can’t see the Role Manager,

    Can i share my login infos in private so you can maybe take a look?

    Thank you very much

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 18, 2017 at 12:04

    Hello,

    You need update theme and plugins.
    https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Theme Upgrade)
    https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Requirements for Legenda)
    https://youtu.be/KdWESIIPU1k
    Theme version 3.3 is available on ThemeForest (log in with your Envato account credentials and free download the latest version in Downloads section).
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Also, update all required plugins https://www.8theme.com/download-plugins/.

    Regards

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