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Visual Composer error with last version - by Soapmarine

This topic has 2 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Robert Hall

Soapmarine

Participant

May 9, 2016 at 20:27

Hi,
I have downloaded the last version of Visual composer and now when I want to add a new element and I choose ‘Single Image’, in my browser, in my console I have this error ‘Uncaught TypeError: Cannot read property ‘call’ of undefined’ in the backend.min.js at this line _.isString(rules.callback) && window[rules.callback].call(this) (1391)

And it’s impossible to save the changes because when I click on ‘save changes’ button, the window stay on the front of my window and nothing is saved.

Could you please tell me how I can resolve this problem?

Regards,
Richard

#124763 Copied Theme version: 2.9 WooCommerce version: 2.5.5

1 Answer

Robert Hall

Support staff

May 10, 2016 at 08:14

Hello,

Please update the theme to the latest version and check issue.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

Don’t forget to make backup of the site before update.

Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall

#124803 Copied
Tagged: best selling themes, error, latest version, visual composer, woocommerce
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