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Visual Composer FAQs element problem - by jinesh

This topic has 7 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

jinesh

Participant

August 14, 2015 at 15:49

I am using the FAQs element of Visual Composer on my site. I have added some hyperlinks in the answers of FAQs. But when I click on the Hyperlink instead of opening the linked page it toggles the question to closed state.

How do I fix this? Please let know.

Thanks
Jinesh

#80119 Copied

6 Answers

Robert Hall

Support staff

August 14, 2015 at 15:55

Hello,

Please provide us with correct wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#80120 Copied

Eva Kemp

Support staff

August 14, 2015 at 15:57

Hello,

Edit the file wp-content/themes/theleader/etheme.js and comment line 772 e.preventDefault();.

Regards,
Eva Kemp.

#80121 Copied

jinesh

Participant

August 14, 2015 at 16:09

Hi Eva,

After commenting the line, it is still toggling but it takes you to the linked page. Also clicking on the questions, to toggle them open, it jumps to top of the page.

Please let me know what should I do?

Thanks,
Jinesh

#80124 Copied

Eva Kemp

Support staff

August 14, 2015 at 17:44

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Regards,
Eva Kemp.

#80144 Copied

jinesh

Participant

August 14, 2015 at 18:30

I have added the details in the private content. The problem is on this page: http://oliverpetcare.com/faqs

Please, contact administrator
for this information.

#80165 Copied

Eva Kemp

Support staff

August 14, 2015 at 18:40

Hello,

I’ve edited the file wp-content/themes/theleader/js/etheme.js (line 765) and replaced the code var etoggleEl = etoggle.find('.toggle-element'); with var etoggleEl = etoggle.find('.toggle-title');.

Please clear browser cache and check “FAQ” page now.

Regards,
Eva Kemp.

#80171 Copied
Tagged: element, faqs, problem, themes, visual composer, woocommerce, wordpress
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