Visual Composer FrontEnd never loads in WooPress

This topic has 6 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

  • Avatar: kev_wp
    kev_wp
    Participant
    February 16, 2015 at 19:56

    I have tried everything from increasing memory, stripping my .htaccess file, removing all other plugins, switching browsers, switching browser versions, you name it. I cannot get the visual composer front end to work in WooPress.

    It works in all the other themes I have loaded.

    Because this plugin was delivered with the purchase of WooPress I cannot go to the Visual Composer people for help. Part of the reason why I made the purchase from you was because a bunch of additional plugin purchases are not necessary.

    Searching on the web reveals that I am not alone with problems with Visual Composer, but none of the fixes suggested have helped with WooPress. I just doesn’t work.

    Help.

    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 16, 2015 at 20:00

    Hello,

    Did you have enabled all Content Types in Dashboard->Settings->Visual Composer?
    Also please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: kev_wp
    kev_wp
    Participant
    February 16, 2015 at 21:58

    Yes. I followed this document WooPress_Responsive_Ecommerce_Wordpress_Theme/Documentation/index.html.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 16, 2015 at 22:26

    Hello,

    Yes, you are right. There is a bug in theme. It will be fixed in the next update of the theme.
    Sorry for inconvenience.

    Regards,
    Robert Hall.

    Avatar: kev_wp
    kev_wp
    Participant
    February 17, 2015 at 22:43

    Robert,

    I’ve already been struggling with this for a week. I can’t wait another week. I’m on a deadline. As it is right now the theme is unusable, so I’ve paid for nothing.

    If you can’t deliver an update right away then I’ll need my money back so I can purchase a working theme and move on.

    Regards,

    Kev

    Avatar: Eva
    Eva Kemp
    Support staff
    February 18, 2015 at 11:33

    Hello,

    Unfortunately Visual Composer fron-end editor can’t be loaded in the theme due to heavy elements that are loaded on the home page. You can use only back-end editor. Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

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