Visual Composer Issues - by sboro33 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Robert Hall

  • Avatar: sboro33
    sboro33
    Participant
    February 11, 2015 at 22:06

    I have two issues:

    1. I imported an XML and uploaded it and then tried to updated the information in Visual Composer and every element says undefined. And the options do not show up for editing?

    2. How do I get updates for the preinstalled plugins

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 11, 2015 at 22:52

    Hello,

    You’re using very old theme and plugins. Please update them.
    Don’t forget to make backup your site before updating.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.