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Visual Composer not updating - by samphai

This topic has 4 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Robert Hall

samphai

Participant

February 19, 2016 at 10:50

Hi
I am not able to update Visual Composer, i even tried to use my purchased licence and it does not work.
Legenda Item Purchase Code: 4cec85cb-3b8c-44a8-92de-10578ff8e149

Please advice asap

Please, contact administrator
for this information.

#113821 Copied Theme version: 2.11 WooCommerce version: 2.5.2

3 Answers

Stan Russell

Participant

February 19, 2016 at 11:22

Hello,

you can find latest versions of bundled plugins at our downloads section: http://www.8theme.com/download-plugins/

After downloading please update via FTP.

Regards,
Stan Russell.

#113829 Copied

samphai

Participant

February 19, 2016 at 11:25

I have already the latest version. Do i simply replace the files via FTP?

#113830 Copied

Robert Hall

Support staff

February 19, 2016 at 12:05

Hello,

Yes, you need do it via FTP. Also we can help you this that, just provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#113841 Copied
Tagged: support, themes, troubleshooting, updates, visual composer, woocommerce, wordpress
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