This topic has 7 replies, 4 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp
Hi,
Changed host and server. No longer having crash all the time etc.
Though i am having new problems. I have updated manually all plugins and theme through FTP. The versions do not always show up and update…strange. If you see more problems please fix it ;o)
Thank you.
Fabrice
Hello,
unfortunately we can not log into your Dashboard using credentials you provided us with. Please check it and show us your problems on screenshot.
Regards,
Stan Russell.
Hello Stan,
What i sent you was the FTP info. Sorry.
Here is the one i had made for Eva, it should still work.
Thank you.
Hello,
Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Best regards,
Jack Richardson.
Hi,
All done, i followed your instructions. Updated correctly theme package, WooCommerce Multilingual (also needed update) and plug in WPBakery Visual Composer. Again VC is showing version 4.5.1 even if i uploaded the new version from your server!
Something is wrong…i updated it many times and it never change version. Always ask to update to 4.5.3.
My apologize…so it seems the DNS have yet NOT been updated to the new server.
I will keep you up to date if i still have any problems when it is done.
Thank you.
Hello,
Ok, let us know if further assistance is needed.
Regards,
Eva Kemp.
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