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Visual Composer not working - by Aivarsv

This topic has 14 replies, 6 voices, and was last updated 8 years, 10 months ago ago by Jack Richardson

Aivarsv

Participant

April 15, 2016 at 08:12

Hi,
After recent wordpress update, Visual composer stopped working. It is not possible to add new elements nor edit existing one.
Having read the previous forum topics, I have updated the VC plugin using download in your page. The update was installed manually via ftp by overwriting the plugin folder.
Please, can you look into this?
Thank you.

Please, contact administrator
for this information.

#121361 Copied Theme version: 2.6 WooCommerce version: 2.5.5

13 Answers

angelos33

Participant

April 15, 2016 at 08:22

I have the Same problem

#121366 Copied

Zanker

Participant

April 15, 2016 at 09:10

We have the same problem. We use Chrome on Windows. It is still not working. With Chrome on Mac it ist working! Why? I don’t know!

#121376 Copied

Robert Hall

Participant

April 15, 2016 at 09:14

Hello @Aivarsv,

I’ve just created the Test page and added text block there, seems to be working now. Please check it.

Regards,
Robert Hall

#121379 Copied

Robert Hall

Participant

April 15, 2016 at 09:18

Hello @angelos33 and @Zanker,

Could you please show us screenshots with issue?

The code of tabs was changed in the latest version of the Visual Composer plugin. If you used tab elements on pages you need recreate them and all should be fine.

Regards,
Robert Hall

#121381 Copied

angelos33

Participant

April 15, 2016 at 09:20

I tested on Firefox and it worked ,but not on chrome

#121382 Copied

Aivarsv

Participant

April 15, 2016 at 09:23

Hi, Robert,

Everything works again, thanks for a quick response.

#121383 Copied Theme version: 2.6 WooCommerce version: 2.5.5

Robert Hall

Participant

April 15, 2016 at 09:25

Hello @Aivarsv,

You’re welcome!

Regards,
Robert Hall

#121385 Copied

Robert Hall

Participant

April 15, 2016 at 09:25

Hello @angelos33,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall

#121387 Copied

Zanker

Participant

April 15, 2016 at 10:06

Dear Robert,
it must be a Chrome-Bug. With Internetexplorer it still work. Yes we use the tab-funktion, but it is on 33 issues. If possibel i will give you a userprofile so you can fix it.

#121402 Copied

Robert Hall

Participant

April 15, 2016 at 13:16

Hello @Zanker,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall

#121433 Copied

Starsky27

Participant

April 15, 2016 at 13:16

I have the same problem. Just in Chrome. IE and Firefox are OK.

#121434 Copied

Starsky27

Participant

April 15, 2016 at 13:17

Have provided my login details in Private content below.

Please, contact administrator
for this information.

#121435 Copied

Jack Richardson

Support staff

April 15, 2016 at 13:50

Hello,

Please look at the screenshot http://storage5.static.itmages.com/i/16/0415/h_1460724622_5055468_12be422d2d.png . As you can see Tabs element is deprecated as VC authors has changed code for Tabs in the recent update. So you have to recreated your Tabs element.

Best regards,
Jack Richardson.

#121443 Copied
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