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Visual Composer not working - by Stefanus

This topic has 13 replies, 4 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

Stefanus

Participant

April 16, 2016 at 09:45

Good morning guys,

I am struggling to get Visual Composer working. Is there any reason for this?

Thanks,

Stefanus

#121542 Copied Theme version: 2.6 WooCommerce version: 2.5.5

12 Answers

Robert Hall

Support staff

April 16, 2016 at 10:46

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall

#121549 Copied

Stefanus

Participant

April 16, 2016 at 10:53

The deets you will find in the private section.

Please also tell me how I can make the site faster? It seems a bit on the slow side.

Thanks

Please, contact administrator
for this information.

#121550 Copied

Lisateamo

Participant

April 16, 2016 at 12:48

After the update from wordpress I have exactly the same problem! Is there an solution for this problem?

#121554 Copied

Eva Kemp

Support staff

April 17, 2016 at 08:49

Hello @Lisateamo, @Stefanus,

You must update VC plugin to the latest version https://www.8theme.com/download-plugins/ as old plugin version had incompatibility issues with WordPress 4.5.

Regards,
Eva Kemp.

#121572 Copied

Eva Kemp

Support staff

April 17, 2016 at 08:49

Hello @Lisateamo, @Stefanus,

You must update VC plugin to the latest version https://www.8theme.com/download-plugins/ as old plugin version had incompatibility issues with WordPress 4.5.

Regards,
Eva Kemp.

#121573 Copied

Stefanus

Participant

April 18, 2016 at 07:05

Good morning Eva,

I will update that this morning.

Thanks

#121625 Copied

Stefanus

Participant

April 18, 2016 at 07:57

Hi Eva,

So I have updated the VC plugin but it is still not enabling me to edit anything.

Could you please have a look again. Thanks, Stefanus

#121634 Copied

Eva Kemp

Support staff

April 18, 2016 at 08:54

Hello @Stefanus,

As I see VC editor is working:
http://storage5.static.itmages.com/i/16/0418/h_1460966085_4895217_a7b787750b.png

Try to clear browser cache and check again or check in another browser.

Regards,
Eva Kemp.

#121659 Copied

Stefanus

Participant

April 18, 2016 at 08:57

That did the trick. Thank you.

#121661 Copied

Eva Kemp

Support staff

April 18, 2016 at 09:07

Hello @Stefanus,

You’re welcome.

Regards,
Eva Kemp.

#121664 Copied

Lisateamo

Participant

April 18, 2016 at 09:30

Thank you very much, it works!

#121672 Copied

Eva Kemp

Support staff

April 18, 2016 at 10:05

Hello @Lisateamo,

You’re welcome.

Regards,
Eva Kemp.

#121678 Copied
Tagged: error, issue, troubleshoot, visual composer, woocommerce, wordpress
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