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Visual Composer not working, version 4.11

This topic has 4 replies, 2 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

navi88

Participant

April 28, 2016 at 10:48

Hi,

I have problem with your theme after upgrading to 4.5. Visual Composer is not showing content. I tried to upgrade to version 4.11 from your site but no luck…

Any ideas

Please, contact administrator
for this information.

#123316 Copied Theme version: 2.6

3 Answers

Eva Kemp

Support staff

April 28, 2016 at 11:22

Hello,

WP credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#123321 Copied

navi88

Participant

April 28, 2016 at 11:26

I have solved it. Plugin must be overwriten via FTP, and not installed via wp backend.

Correct procedure:

1)deactivate
2)delete
3)upload via ftp (overwrite all from that dir)
4)activate via wp backend

#123322 Copied

Eva Kemp

Support staff

April 28, 2016 at 11:50

Hello,

We’re glad you’ve resolved the issue.

Have a nice day.

Regards,
Eva Kemp.

#123327 Copied
Tagged: 4.11, template, troubleshooting, visual composer, woocommerce, wordpress
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