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Visual Composer Single Image not saving/retaining Link..

This topic has 19 replies, 4 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

ianstudio

Participant

October 14, 2014 at 11:05

Hi, when I add an image using the Single Image Visual Composer block, it does not retain the link I place for it (link that should open when image is clicked). It just does not get saved no matter what. If I choose a CSS animation for the image it gets saved.. just not the link. Don’t have this problem on other themes using VC.

Anyone facing this ?!? I deactivated all plugins (Except WoCommerce.. ion any case I need WooCommerce.. obviously) and the issue persits. I replaced the Legenda with a fresh copy, as well as the VC with a new fresh copy.. issue persists.

:0((((((((((((

#19612 Copied

18 Answers

Robert Hall

Support staff

October 14, 2014 at 14:13

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#19647 Copied

ianstudio

Participant

October 14, 2014 at 14:26

Seems this person got a similar issue.. was it resolved on your side or did you give up as the person seemed to ?

https://www.8theme.com/topic/visual-composer-single-image-shortcode-link-not-saved/

PS: As I said, I already deactivated all the plugins.. so what would you do if I gave you access (which I hate doing like most reasonable people)?

Please, contact administrator
for this information.

#19654 Copied

ianstudio

Participant

October 14, 2014 at 14:54

I bypassed the issue and added my images links by switching to the Classic Editor like so:
vc_single_image img_link=”http://blablabla”

But still this is an annoyance I have not encountered in any other theme using VC. So it’s hard for me thinking it is not Legenda-related..

#19668 Copied

Eva Kemp

Support staff

October 15, 2014 at 12:08

Hello,

There is a bug in the theme and we’re working on its solution.
It should be resolved in future update.

Sorry for inconveniences.
Thank you.
Regards,
Eva Kemp.

#19863 Copied

ianstudio

Participant

October 15, 2014 at 12:56

Thanks !

#19873 Copied

Eva Kemp

Support staff

October 15, 2014 at 14:36

Hello,

You’re welcome.
Regards,
Eva Kemp.

#19917 Copied

dtoulkidis

Participant

January 21, 2015 at 15:44

Still waiting for this solution.
I created a static block Visual composer and I cant update a change of menu in wp custom menu box. Visual composer is working only the fist time a page is created. After that all changes should be coded. This is very serious problem and you should prioritize it.

#36113 Copied

Robert Hall

Support staff

January 21, 2015 at 15:49

Hello @dtoulkidis,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#36114 Copied

dtoulkidis

Participant

January 22, 2015 at 20:15

you could try to update a static block, or create a new page with 1 row and 2 colums, add a couple of boxes and after that, try to add another column.

Please, contact administrator
for this information.

#36631 Copied

Eva Kemp

Support staff

January 22, 2015 at 21:15

Hello @dtoulkidis,

We can’t log in to wp-admin panel. There is a notification:
“ACCOUNT PENDING: Your account is currently not active. An administrator needs to activate your account before you can login.”
Please check it.

Thank you.
Regards,
Eva Kemp.

#36653 Copied

dtoulkidis

Participant

January 23, 2015 at 09:13

Fixed. Please, proceed.

#36716 Copied

Eva Kemp

Support staff

January 23, 2015 at 10:34

Hello @dtoulkidis,

I’ve updated Visual Composer plugin and changed custom menu in your static block.
Please check.

Thank you.
Regards,
Eva Kemp.

#36731 Copied

dtoulkidis

Participant

January 23, 2015 at 19:38

There was a confict with main file permissions, was 0750, now VC works with 0755. Image box link still can’t be saved though.

#36835 Copied

Eva Kemp

Support staff

January 23, 2015 at 19:45

Hello @dtoulkidis,

Have you changed user role for us in wp-admin panel?
We don’t have permissions to view all settings.

Thank you.
Regards,
Eva Kemp.

#36838 Copied

dtoulkidis

Participant

January 24, 2015 at 07:43

My mistake, its ok now.

#36873 Copied

Eva Kemp

Support staff

January 24, 2015 at 09:36

Hello @dtoulkidis,

I’ve updated vc.php file.
Please try to add a link for Single Image element.

Thank you.
Regards,
Eva Kemp.

#36876 Copied

dtoulkidis

Participant

January 24, 2015 at 12:29

Works fine now. That was it! Thank U very much!!

#36884 Copied

Eva Kemp

Support staff

January 24, 2015 at 13:15

Hello @dtoulkidis,

You’re welcome.

Regards,
Eva Kemp.

#36889 Copied
Tagged: image, link, retaining, saving, visual composer, woocommerce, wordpress
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