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Visual Composer & Slow load speed - by minky87

This topic has 14 replies, 6 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

minky87

Participant

June 23, 2014 at 09:55

Hi ,

After updated to the latest version of the theme as of today, my VC does not function despite activated the plugin.

The load speed is also slow.

Kindly assist, tqvm!

Please, contact administrator
for this information.

#7750 Copied

13 Answers

Eva Kemp

Support staff

June 23, 2014 at 10:28

Hello,

Please provide us with wp-admin panel credentials as well.

Regards,
Eva Kemp.

#7756 Copied

minky87

Participant

June 24, 2014 at 01:57

As attached

Please, contact administrator
for this information.

#7846 Copied

Eva Kemp

Support staff

June 24, 2014 at 11:22

Hello,

You had to delete wpbakery folder from the theme directory before updating to 2.2 version.
Please read our notification: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade
I’ve already removed it. Please check your site now.

Regards,
Eva Kemp.

#7890 Copied

minky87

Participant

June 24, 2014 at 14:27

Hello Eva, It’s all back now , thank you very much!
Btw, the initial loading speed is still very slow.
Could something be done or do i have to post to the slow site thread? thank you for the great support

#7933 Copied

Eva Kemp

Support staff

June 24, 2014 at 14:42

Hello,

You’re welcome.
We’ve created the topic regarding slow load issues. Please refer to that topic: https://www.8theme.com/topic/slow-site-loading/page/5/#post-7623

Regards,
Eva Kemp.

#7941 Copied

rsn8

Participant

July 1, 2014 at 07:54

I updated to the latest version of visual composer (from 4.1.2 to 4.2.3) but VC still does not load for page editing. please help.

Thanks…Jay

#8403 Copied

Jack Richardson

Support staff

July 1, 2014 at 08:07

Hello,

Did you specify in the plugin settings for which pages it should be used?

Regards,
Jack Richardson

#8407 Copied

rsn8

Participant

July 1, 2014 at 16:44

Good morning. It is set to be used on pages only. I am trying to open the home page in VC. The option is available on the top bar as well as “edit page”. it tries to open it – but the VC logo just spins and it never gets it open. strange. However, it does open other pages.

The home page has a revolution slider and a featured products shortcode on it. that is all.

Any thoughts?

Thanks…Jay

#8471 Copied

rsn8

Participant

July 1, 2014 at 16:45

Here is the URL.

thanks…Jay

Please, contact administrator
for this information.

#8472 Copied

Eva Kemp

Support staff

July 1, 2014 at 16:52

Hello,

Are you trying to edit the page with VC frontend editor?
If so we recommend you to use backend editor instead as there is a bug in the theme with the VC frontend. We’re sorry for the inconveniences.
This issue should be fixed in future updates.

Thank you for understanding.
Regards,
Eva Kemp.

#8474 Copied

viniciuspaginas

Participant

September 16, 2014 at 01:20

Hi , for me happening the same:

I am trying to open the home page in VC. The option is available on the top bar as well as “edit page”. it tries to open it – but the VC logo just spins and it never gets it open.

i use wordpress 4.0
visual composion 4.3.3

The theme is Legenda

#15626 Copied

Robert Hall

Support staff

September 16, 2014 at 06:31

Hello viniciuspaginas,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#15642 Copied

Eva Kemp

Support staff

September 16, 2014 at 13:22

Hello @viniciuspaginas,

There is a bug with frontend editor. We recommend you to use backend editor instead. Sorry for inconveniences.

Regards,
Eva Kemp.

#15714 Copied
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