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Visual composer stuck in loading – no pages modify possible

This topic has 7 replies, 5 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

blandin.julien@exatek.fr

Participant

April 15, 2016 at 18:50

Hi,

We have installed royal theme with intimitystore style. We can’t modify pages with visual composer has it is loading without ending and does not display the visual composer’s interface.

You’ll find credentials on the private part if you need to see by yourself. If I have to do something on files/database ask me I’ll do the job.

Regards,

Please, contact administrator
for this information.

#121506 Copied Theme version: lastest WooCommerce version: lastest

6 Answers

Jack Richardson

Support staff

April 15, 2016 at 20:11

Hello,

You need to update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ as there was incompatibility issue with WordPress 4.5 and old VC plugin version.

Best regards,
Jack Richardson.

#121515 Copied
blandin.julien@exatek.fr

Participant

April 16, 2016 at 18:21
OK Thanks. Everything goes fine now. I have another question; we have installed the website on a subdomain as the old one is own by the current shop (prestashop).

I’m used to change URL by database queries:
```
UPDATE wp_options SET option_value = replace(option_value, 'http://subdomain.oldurl.org/', 'http://www.newurl.org/') WHERE option_name = 'home' OR option_name = 'siteurl';

UPDATE wp_posts SET guid = replace(guid, 'http://subdomain.oldurl.org/','http://www.newurl.org/');
```
Does it will do the job with the this theme, plugins and woocommerce or do you now another proper way ?

You can mark this post as resolved.

Best Regards,
#121561 Copied
Eva Kemp

Support staff

April 17, 2016 at 08:58

Hello,

You need contact your hosting provider support regarding database queries.

Regards,
Eva Kemp.

#121577 Copied

mschouten

Participant

April 18, 2016 at 13:18

I like to download newest version of the Visual Composer plugin, but it fails to download.
I already tested if other downloads are failing too, but that is not true, can you help me?

#121761 Copied

Robert Hall

Support staff

April 18, 2016 at 13:32

Hello @mschouten,

What kind of theme you’re using? As I see you have not selected in your profile.

Regards,
Robert Hall

#121768 Copied

Eva Kemp

Support staff

April 18, 2016 at 13:35

Hello @mschouten,

We’ve sent VC archive to your email address. Please check it.

Regards,
Eva Kemp.

#121769 Copied
Tagged: loading, modify, pages, stuck, visual composer, woocommerce, wordpress
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