Visual Composer timing out - by Jamie - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

  • Avatar: Jamie
    Jamie
    Participant
    September 3, 2015 at 18:08

    Visual composer is allowing me to make changes to some of the elements like text box,etc. but if I try to add a single image it just spins forever and will not add the photo or update the page. All plugins, theme, and wordpress versions are current and up-to-date. Server memory limit is set to 64 as recommended by woocommerce. Please advise.

    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2015 at 07:50

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Jamie
    Jamie
    Participant
    September 4, 2015 at 17:47

    here you go

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 7, 2015 at 09:57

    Hello,

    We’re sorry for a long delay.
    Do you still have issue with VC editor?

    Regards,
    Eva Kemp.

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