Visual composer update - by Oliver_W - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

  • Avatar: Oliver_W
    Oliver_W
    Participant
    January 2, 2015 at 13:22

    Hi – my visual composer plugin won’t update correctly and I get a fatal error message. Is this something you can help with or do I have to go to WPBakery via Envato? Thanks Oliver

    7 Answers
    Avatar: stan
    Stan Russell
    Participant
    January 2, 2015 at 16:21

    Hello,

    please provide us with admin credentials for your site in private content.

    Regards,
    Stan Russell.

    Avatar: Oliver_W
    Oliver_W
    Participant
    January 2, 2015 at 17:27

    Hi Stan – Thanks and here’s the info. Do I need specifically to do anything with regards to the security issue concerning the slider revolution?
    Oliver

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 2, 2015 at 18:55

    Hello,

    Your plugins Revolution Slider and Visual Composer are of old versions. We can update them but you should provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Oliver_W
    Oliver_W
    Participant
    January 2, 2015 at 20:57

    Hi Eva – happy New Year. The info is in the private box. Let me know if you have any problems loggin in. Oliver

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 2, 2015 at 23:23

    Hello,

    The plugins have been updated.
    Please check.

    Thank you.

    Happy New Year.

    Regards,
    Eva Kemp.

    Avatar: Oliver_W
    Oliver_W
    Participant
    January 2, 2015 at 23:55

    Hi Eva – it looks ok except that the image on the home page disappears after a couple of minutes – the honey and text. Is that just a slide setting somewhere – I want it to stay all the time.
    Oliver

    Avatar: Eva
    Eva Kemp
    Support staff
    January 3, 2015 at 16:10

    Hello,

    I’ve updated the second slide in Revolution Slider.
    Please check it now.

    Thank you.
    Regards,
    Eva Kemp.

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