Visual composer won't work - by Sergio

This topic has 8 replies, 5 voices, and was last updated 8 years ago ago by Eva Kemp

  • Avatar: sergio.avila.astorga
    Sergio
    Participant
    November 7, 2016 at 03:40

    I’m trying to editing my website, but visual composer stoped work and I need to finish my website. I also saw errors in the console. What can it be?

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2016 at 08:05

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Rose Tyler.

    Avatar: Bigredfirecracker
    Bigredfirecracker
    Participant
    November 7, 2016 at 09:13

    I’m experiencing the same issue going into VC the logo redraws continuously but the page doesn’t come up.

    Thanks

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 7, 2016 at 11:00

    Hello @Bigredfirecracker,

    You are using very old plugins versions.
    Update them. Download the latest archives here https://www.8theme.com/download-plugins/ and upload new versions via FTP in wp-content/plugins directory.

    Best regards,
    Jack Richardson.

    Avatar: sergio.avila.astorga
    Sergio
    Participant
    November 8, 2016 at 00:51

    Hello, I already updated the plugins, but still doesn’t work

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 8, 2016 at 10:30

    Hello @Sergio,

    As I see VC editor is working http://storage4.static.itmages.com/i/16/1108/h_1478597361_3023246_c16da563e1.jpeg . Try to clear browser cache and check in another browser too.

    Regards,
    Eva Kemp.

    Avatar: sergio.avila.astorga
    Sergio
    Participant
    November 9, 2016 at 02:46

    It’s still don’t working, I get randomly page loaded, but it crash, and I can’t upload new images or save progress… I even tried installing a local version and I’m getting the same error…

    (Local installation)

    Avatar: Eva
    Eva Kemp
    Support staff
    November 10, 2016 at 09:34

    Hello @Sergio,

    The same issue persists with default WordPress theme too.
    Please refer to this article:
    https://www.quora.com/How-do-I-fix-bug-in-WordPress-with-async-loading-of-scripts

    Regards,
    Eva Kemp.

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