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W3 Total Cache plugin - by yalla store - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow

  • Avatar: yalla_store
    yalla store
    Participant
    November 1, 2019 at 16:01

    hello

    i recently installed a W3 Total Cache plugin as my host team recommend me to solve few issue but every time i install it its effect the theme

    the error is written in private area section
    can we solve it or you guys recommend me with another plugin

    thanks
    best regards

    Please, contact administrator
    for this information.
    #224166 Copied Theme version: xstore WooCommerce version: 5.2.4
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 2, 2019 at 19:13

    Hello,

    Did you use Latin characters for the product attributes slug or Arabic?

    Regards

    #224202 Copied
    Avatar: muath
    muath
    Participant
    May 23, 2020 at 16:32

    Same problem here. Actually, even after purging the cache, deactivating and removing the w3 plugin the problem was still there and the developer had to restore the theme config file for things to work.
    I am using siteground managed hosting and tried to use w3 cause SG caching plugin by Siteground did not work too. They investigated and told me that no conflict with any plugin and the only thing they are suspicious about is the theme.
    I am not sure what is the problem with your theme and caching?!

    #238540 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2020 at 17:45

    Hello @muath,

    Take our apologies that you faced troubles using our theme. Do you have variable products? What is your site language? Do you have any errors in the server error log?

    Regards

    #238729 Copied
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