Return to previous page

Waitlist for variable products and linked variations products

This topic has 19 replies, 2 voices, and was last updated 17 hours, 41 minutes ago ago by LVRB

LVRB

Participant

March 18, 2025 at 03:26

Hello.

An email arrived indicating that waitlist was available for variable products, but when I activate it it doesn’t work.

I would also like to know how to use the linked variations products feature and if I can use it for variable products.

Thank you!

Please, contact administrator
for this information.

#437662 Copied

18 Answers

Andrew Mitchell

Support staff

March 18, 2025 at 10:47

Hello, LVRB,

We have noticed that your website is utilizing a large number of plugins. This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

Let us know the results.

Best regards,
8Theme’s Team

#437727 Copied

Andrew Mitchell

Support staff

March 18, 2025 at 10:49

Unfortunately, the “Linked Variations” feature only works with simple products.

For more details about linked variations, please refer to the following link:
https://www.8theme.com/documentation/xstore/xstore-features/linked-variations-products-link-separate-products-together-by-size-color-and-more/

#437728 Copied

LVRB

Participant

March 18, 2025 at 14:32

I did all the tests and still the waitlist function does not work. Could you please review it, because I cannot stop sales by deactivating the plugins for a long time or putting the website on standby.

#437771 Copied

Andrew Mitchell

Support staff

March 20, 2025 at 09:31

Hello, LVRB,

We have released an update and have installed it for you. The changes made in this update should resolve your issue. Kindly check your website, and if the problem persists, please provide us with FTP access to your site so that we can further investigate.

Best regards,
8Theme Team

#438000 Copied

LVRB

Participant

March 20, 2025 at 16:31

Hello. The waitlist option still cannot work. I tried everything but it still doesn’t work. All my products are variable products, can that be?

I need the feature to work since I am currently using another plugin, but I want to use the Xstore plugin to improve the performance of my website.

In the private area I leave the access data.

Please contact administrator
for this information.

#438052 Copied

Andrew Mitchell

Support staff

March 21, 2025 at 16:54

Hello, LVRB,

Thank you for providing access. We have made some changes, and we kindly ask you to review them. Additionally, please provide us with a link to the product that can be added to the waitlist.

Best regards,
8Theme Team

#438227 Copied

LVRB

Participant

March 23, 2025 at 16:42

Hello!

The configuration you implemented is now causing new issues with my products. It’s causing problems with the WPC Buy Now Button for WooCommerce, WPC AJAX Add to Cart, and WPC Product Bundles for WooCommerce plugins.

I have a plugin called WPC Product Bundles that allows me to sell products in bundles, allowing me to select the size or color of each product separately based on available stock. The problem is that the plugin can’t work without the WPC AJAX Add to Cart plugin, because the default Ajax add to cart option in Xstore doesn’t work with bundle products, so the bundle of products wasn’t added to the cart.

The other problem that arose was that the “Buy Now” option in Xstore no longer worked if I activated the WPC AJAX Add to Cart plugin, so I had to install the WPC Buy Now Button plugin to resolve that issue.

With the configuration they implemented on March 21st, the WPC Product Bundles and WPC Buy Now Button plugins started to fail. The “Buy Now” button in the shop page layout sends the Product Bundles to the checkout without selecting the product size. This creates stock issues and errors in the customer’s purchase because they can’t choose the size. This means that when you add something to the cart, you go directly to checkout without knowing the product size! This also creates an issue with the cart pop-up, which now doesn’t open to review the added products and allow you to continue shopping and adding products to the cart until the customer decides to checkout.

To solve the new problem, I had to deactivate the WPC Buy Now Button plugin, so I no longer have the option to buy immediately when the customer knows they only want one specific product.

Regarding the Xstore Waitlist, it still doesn’t work. To have that option, I installed a plugin called Waitlist WooCommerce (Back in Stock Notifier), but the idea is to use the one that comes by default with Xstore and reduce the use of external plugins, like what I had to do with the rest.

I need you to see how to permanently solve the problem, since as a fashion brand, I have to sell product bundles with complete looks, and the only option is to use the WPC Product Bundles plugin. However, using it means I have to install two additional plugins to resolve Ajax compatibility and the default Xstore buy now button. The same goes for the waitlist.

Please, I urgently need help to solve all of this and not make my site heavier and slower with additional plugins.

Please contact administrator
for this information.

#438341 Copied

Andrew Mitchell

Support staff

March 24, 2025 at 20:18

Hello, LVRB,

We have not made any changes that could have affected the functionality of the “Add to Cart” feature, as it is a completely different aspect. However, as a precaution, we have reverted the modifications we previously made.

Best regards,
8Theme Team

#438498 Copied

LVRB

Participant

March 24, 2025 at 20:26

Hello! but the waitlist function still doesn’t work. Please I need a solution to use the default option and to complement it with the WPC Product Bundles for WooCommerce plugin since it only works with the WPC AJAX Add to Cart plugin and is not compatible with Xstore AJAX. Can you help me with that please? Thank you

#438499 Copied

Andrew Mitchell

Support staff

March 25, 2025 at 10:26

Hello, LVRB,

Thank you for reaching out to us. We appreciate your patience.

We understand your concern regarding the waitlist function and its compatibility with the WPC Product Bundles for WooCommerce plugin. Our team will review this issue to find a suitable solution that allows you to use the default option while complementing it with the WPC Product Bundles plugin.

We will investigate the compatibility with the WPC AJAX Add to Cart plugin and the XStore AJAX functionality and will get back to you as soon as possible with further details.

Thank you for your understanding.

Best regards,
8Theme’s Team

#438579 Copied

LVRB

Participant

April 2, 2025 at 14:38

Hi Andrew!

Did you find any solution?

#439495 Copied

Andrew Mitchell

Support staff

April 4, 2025 at 16:12

Hello, LVRB,

We are currently still working on this.

Best regards,
The 8Theme Team

#439804 Copied

LVRB

Participant

April 15, 2025 at 15:03

Hello!
In some products I do see the button to add to the Xstore waitlist, but in others it does not.

The strange thing is that the Xstore waitlist button appears on a bundled product created with the WPC Product Bundles for WooCommerce plugin, but it does not appear on Xstore variable products.

Attached screenshot and link of the products.

I hope they can solve it soon.

Content is visible for topic creator and
support staff only.

Files is visible for topic creator and
support staff only.

#440736 Copied

Andrew Mitchell

Support staff

April 16, 2025 at 13:19

Hello, LVRB,

As we do not have FTP access, we kindly ask you to replace the following file:

xstore-waitlist.php located in /wp-content/plugins/et-core-plugin/packages/xstore-waitlist/xstore-waitlist.php

The link to the updated file will be provided in the private content section.

Best regards,
The 8Theme Team

Content is visible for topic creator and
support staff only.

#440868 Copied

LVRB

Participant

April 16, 2025 at 13:20

Hi! The port is 21 in FTP!

#440869 Copied

Andrew Mitchell

Support staff

April 17, 2025 at 09:52

Hello, LVRB,

We kindly ask you to disable the server caches and CDN, as we are currently unable to see the results of the changes we are implementing.

Thank you for your assistance.

Best regards,
8Theme Team

#440967 Copied

LVRB

Participant

April 17, 2025 at 15:21

Hello. Disable test site or main site?

#441027 Copied

LVRB

Participant

April 17, 2025 at 15:40

Hello! Developer mode has already been activated to implement the changes on the main site.

Capture attached.
Please let me know so I can activate it later.

Content is visible for topic creator and
support staff only.

#441030 Copied
Viewing 19 results - 1 through 19 (of 19 total)