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Waitlist popup consent check not displayed well in mobile

This topic has 11 replies, 4 voices, and was last updated 1 weeks, 5 days ago ago by Andrew Mitchell

Rodlens Hora

Participant

October 25, 2024 at 01:42

Waitlist popup consent checkmark not displayed well in mobile. Is not align

Files is visible for topic creator and
support staff only.

#420367 Copied Theme version: 9.4.3

10 Answers

Tony Rodriguez

Support staff

October 25, 2024 at 06:19

Hello, @Rodlens Hora,

Thank you for contacting us and for using XStore.

Could you kindly provide the URL of the page where you are encountering the issue, along with your WordPress admin access details in the private content area? This will allow us to investigate and assist you further.

Best regards,
8Theme Support Team

#420385 Copied

Rodlens Hora

Participant

October 25, 2024 at 07:04

You free to create a sample product to check it out

Please contact administrator
for this information.

#420391 Copied
Tony Rodriguez

Support staff

October 25, 2024 at 07:36
Hello, @Rodlens Hora,

Thank you for your response.

Please try adding the following CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:
```
@media only screen and (max-width: 767px) {
.et-availability-notify-popup .et-popup-content label{
    max-width:100% !important;
    width: 312px !important;
}
}
```
We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team
#420401 Copied
Rodlens Hora

Participant

October 25, 2024 at 09:09

did not work

#420428 Copied

Rodlens Hora

Participant

October 25, 2024 at 09:37

if i can’t be fix please give me an option to disable the checkbox consent with the following text

#420438 Copied

Tony Rodriguez

Support staff

October 25, 2024 at 09:49

Hello, @Rodlens Hora,

We are currently unable to access your website. Could you kindly provide us with valid WP-admin login credentials so that we can investigate the issue and assist you further?

Additionally, for a better understanding of the problem, could you please inform us of the mobile device and browser you are using when encountering the issue?

We appreciate your cooperation and look forward to resolving this matter promptly.

Best regards,
8Theme Team

#420441 Copied

Rodlens Hora

Participant

October 25, 2024 at 09:57

login link on private area

Please contact administrator
for this information.

#420445 Copied

Rodlens Hora

Participant

October 25, 2024 at 11:17

Chrome and Samsung s21

#420468 Copied

Luca Rossi

Support staff

October 26, 2024 at 11:51

Hi @Rodlens Hora,

We don’t see any products on your website and the login URL is expired.

https://prnt.sc/EViR1W09pmo8

Could you please send the login URL again?

Thank you!

#420566 Copied

Andrew Mitchell

Support staff

November 11, 2024 at 10:03

Dear Rodlens Hora,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#422721 Copied
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The issue related to '‘Waitlist popup consent check not displayed well in mobile’' has been successfully resolved, and the topic is now closed for further responses

Waitlist popup consent check not displayed well in mobile

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