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Waitlist popup not showing correctly on shop pages

This topic has 7 replies, 4 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

slw250@hotmail.com

Participant

September 11, 2024 at 10:09

Hello,
We just activate the waitlist function, but the popup on shop page is not showing up correctly, please take a look on our website, it also flicking when moving the mouse.
the screen shot is attached

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#413935 Copied Theme version: 9.4.1

6 Answers

Tony Rodriguez

Support staff

September 11, 2024 at 11:21

Hello, @slw250@hotmail.com,

Thank you for contacting us and for using XStore.

We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further and help you:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

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for this information.

#413948 Copied

slw250@hotmail.com

Participant

September 11, 2024 at 14:17

Thank you for your Quick Response,
Yes there were a plugin causing the issue which we delete it, But now I need some code to show it on shop and archive pages instead of “read more” Button
Thanks

#413968 Copied

Jack Richardson

Support staff

September 12, 2024 at 09:59

Hello @slw250@hotmail.com
Please set administrator role for the user you created for us.
Kind regards, Jack Richardson

#414057 Copied

slw250@hotmail.com

Participant

September 13, 2024 at 20:27

Please see the private content area

Please contact administrator
for this information.

#414325 Copied

Jack Richardson

Support staff

September 16, 2024 at 07:57

Dear @slw250@hotmail.com,

I hope this message finds you well.

Please accept our apologies for the delayed response, as we were not available over the weekend.

We are pleased to inform you that we have implemented a custom snippet (https://prnt.sc/7kL3zSM5M7yU) to address the display issue with the Waitlist notification on your Shop page for products grid. You can view the changes here: https://prnt.sc/Exx9hMxiqZk_

Additionally, we have added some custom CSS in the Theme Options to enhance the overall functionality.

Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

Best regards,
Jack Richardson
The 8Theme Team

#414476 Copied

Andrew Mitchell

Support staff

September 16, 2024 at 20:52

Dear slw250@hotmail.com,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#414605 Copied
Tagged: correcting waitlist popup display, fix woocommerce waitlist popup, resolve waitlist popup errors, troubleshoot waitlist popup display, woocommerce template popup problems, wordpress waitlist popup issues, wordpress woocommerce waitlist fixes
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The issue related to '‘waitlist popup not showing correctly on shop pages’' has been successfully resolved, and the topic is now closed for further responses

Waitlist popup not showing correctly on shop pages

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