Waitlist responsiv Design mobile problem

This topic has 23 replies, 3 voices, and was last updated 2 months, 1 weeks ago ago by Oliver Theiß

  • Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    September 24, 2024 at 11:02

    Hello everyone,

    first of all, the waiting list is a great idea and I really like it.
    but i have a responisv problem on my mobile phone.

    see my screenshot..the half is missing and it doesn’t look good…
    can you make it so that it is like on the wish list in the mobile version?

    greetings Oliver

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    22 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 24, 2024 at 12:07

    Hello, Oliver Theiß ,

    Thank you for reaching out and sharing your feedback about the waiting list feature. We’re glad to hear that you find it useful.

    Regarding the responsive issue you’re experiencing on your mobile device, we appreciate you bringing this to our attention and providing a screenshot.
    Please provide the URL of the page from your screenshot and let us know what mobile device and browser you use.

    Best Regards,
    8Theme’s Team

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    September 24, 2024 at 13:43

    Hallo Rose,

    thanks for the quick feedback.

    I have a Redmi Note 11 plus
    I used Google crome

    the URL—— i went to the my accout page and then selected the waiting list tab

    https://www.optimumcore.eu/mein-konto/?et-waitlist-page

    with the wish list you have realised it very well on mobile

    lg oliver

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 24, 2024 at 15:54

    Hello @Oliver Theiß
    Please, provide us the correct wp-admin access to your web-site.
    Kind regards, Jack Richardson

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    September 26, 2024 at 15:12

    hi, sorry for my late replay.
    in the private area you will find the login data. have a good friday

    lg Oliver

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 27, 2024 at 07:28

    Dear @Oliver Theiß,

    We hope this message finds you well. We are pleased to inform you that we have implemented the necessary CSS snippet to address your requirements. You can view the snippet at the following link: https://prnt.sc/zTBZKAeqtA_v.

    Additionally, we have provided a screenshot of the resulting changes here: https://prnt.sc/-lFoG1Y6UXvO.

    Could you please review the modifications at your earliest convenience and let us know if they meet your expectations?

    Thank you for your attention to this matter.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    September 29, 2024 at 10:21

    hello thanks for the help, 🙂

    I just have one more question.

    The amount of money is at the bottom, what is it for? so it shows 26.90 euros twice?
    Why does it alone mention 26.90 at the bottom?
    I don’t understand that right now, ? :/

    Lg Oliver

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    September 29, 2024 at 18:36

    Hi, I have just tested it live.

    the css es code from you is causing an error …. ;/

    You have set e mail to display non….

    because of this, the email no longer appears in the pop-up window, see my screenshot…

    and i have the problem that the translation is not nageeigt from the text i have translated the string, but it is not displayed in german… hhh

    lg Oliver

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2024 at 09:48

    Dear @Oliver Theiß,

    I hope this message finds you well. Regarding your inquiry about the total and subtotal calculations, I recommend referring to the WooCommerce documentation, as these functionalities are integrated within their plugin.

    Additionally, could you please provide more details regarding the waitlist feature you mentioned? Understanding your specific requirements will enable us to assist you more effectively. It would also be helpful if you could provide the URL of the product you are currently evaluating.

    Thank you for your cooperation.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    September 30, 2024 at 12:12

    hallo Jack,

    thank you. .)

    i mean your costum css code for the mobile view that you have created. this is erroneous. as a result, your waiting list no longer works. See my screenshot.

    Because of your css code the email field of the waiting list is missing in the pop up window.

    https://www.optimumcore.eu/mein-konto/?et-waitlist-page
    and i have the problem that the translation does not work, i have translated the strings in loco to german.

    Lg Oliver

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 30, 2024 at 15:26

    Dear @Oliver Theiß,

    I hope this message finds you well.

    We would like to inform you that the CSS previously added has been relocated to a different section. You can review the changes at the following link: https://prnt.sc/RREIG6pNhB4c.

    Additionally, regarding your request concerning the translations, we require some clarifications to proceed accurately. Could you kindly provide us with screenshots of the specific texts for which you need assistance with the translations?

    Thank you for your cooperation.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    September 30, 2024 at 17:19

    Hallo jack,

    here is the screenshot of the missing translation…
    i have translated all strings for the waiting list with the loco plugin.

    but it is not displayed in german on the page?
    i don’t know what the problem is… 🙁

    I have attached the screen shot.

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    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    September 30, 2024 at 17:22

    here ist an other screenshot…
    I have the same Problem in the e-mails for the waitlist.

    Ich habe alles übersetzt , aber nur ein teil wird auf Deutsch angezeigt.
    I have translated everything, but only a part is displayed in German live…… hmmmmmm

    lg Oliver

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2024 at 07:29

    Hello @Oliver Theiß

    Could you please, provide us the URL of the product to check the translation issue ? Currently we don’t see the button to click for being added to the waiting list -> https://prnt.sc/Gj0udEJRYX3G. Also, we would recommend you to make the sync of your translations to be sure all strings are correctly translated and updated with the origin ones. More info you may find on our documentation -> https://www.8theme.com/documentation/xstore/theme-translation/.

    Kind regards,
    Jack Richardson
    The 8theme’s team

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    October 2, 2024 at 09:45

    Hello everyone,

    the URL is correct, but you must first select the size and colour, then the waiting list will also appear. https://www.optimumcore.eu/radsport-socken-spinning-socks/

    I have translated, updated and synchronised the strings. some of them work, but some don’t, as you can see in the screenshot.

    for example, if i want to remove it from the waiting list, the translation does not work

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 2, 2024 at 15:12

    Dear @Oliver Theiß,

    We wish to inform you that we have identified a bug affecting the display of the Waitlist for product variations on your website. This issue was due to some WooCommerce filters not functioning correctly with certain plugins installed on your web-site.

    As of now, the waitlist functionality for product variations is temporarily unavailable. We have documented this bug found on your web-site and have implemented a fix in the following file: plugins/et-core-plugin/packages/xstore-waitlist/xstore-waitlist.php. Additionally, the waitlist request button for product variations has been disabled on your site, and the resolution will be included in the forthcoming update so you won’t lose changes we made.

    Should you require this functionality, we kindly invite you to cast your vote for this feature request at the following link: https://8theme.upvoty.com/b/xstore/waitlist/.

    We appreciate your understanding and thank you for inadvertently helping us identify this issue through the idea of incorrect translations, which led to the discovery of the bug affecting the popup display for product variations in some unique cases.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    October 3, 2024 at 13:02

    Hello, thank you very much for your feedback,

    just for my understanding, as my english is not so good.
    so in the next update for the waiting list then be available for product variants?

    greetings Oliver

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 3, 2024 at 14:34

    Dear @Oliver Theiß,

    Thank you for your inquiry regarding the upcoming update. At this time, we are unable to confirm the inclusion of the requested feature in our next release. We prioritize updates based on the demand reflected on our future taskboard, as previously mentioned.

    We encourage you to monitor the popularity of this request. Alternatively, you may consider exploring a separate plugin that meets your specific requirements.

    Thank you for your understanding.

    Best Regards,
    Jack Richardson
    8Theme’s Team

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    October 9, 2024 at 13:11

    Thank you for your feedback! Wish you a good week

    lg Oliver

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2024 at 08:51

    Dear @Oliver Theiß,

    You’re welcome! Wishing you a wonderful weekend as well.

    Best Regards,
    8Theme’s Team

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    October 10, 2024 at 15:02

    HI jack,
    I have a question as to whether this will work,

    if i create a simple product with your new extension ‘linked variations products’ in then it would be a variant product where the waiting list works or?

    the extension from you is a good idea anyway 🙂

    LG Oliver

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 10, 2024 at 15:29

    Dear @Oliver Theiß,

    In this case, the product type will remain as a simple one, and the waitlist functionality should continue to operate as expected. However, we recommend testing it to ensure it works according to your requirements.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    October 12, 2024 at 15:38

    thanks for your feedback.. nice WEEKEND

    Good Support 🙂

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