WAITLIST XSTORE – Doing problem with payments

This topic has 2 replies, 2 voices, and was last updated 3 months, 1 weeks ago ago by Jack Richardson

  • Avatar: OnlyCBD
    OnlyCBD
    Participant
    September 6, 2024 at 10:45

    Hello.
    We activated Waitlist from your new update yesterday.

    And we have been having problems when checking out.
    I get the error “There was an error processing your order. Please check your payment method for charges and review your order history before placing your order again.”

    We have disabled Waitlist and it is now working properly.

    Thank you.

    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 6, 2024 at 12:04

    Hello @OnlyCBD
    Could you please, provide us the URL of the web-site with XStore theme used where you have those issues and please, attach the correct wp-admin details in private area.
    Kind regards, Jack Richardson

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