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Warning: Use of undefined constant ETHEME_BASE_URL – assumed ‘ETHEME_BASE_URL’

This topic has 5 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Luis Porteles

Luis Porteles

Participant

February 9, 2023 at 13:31

Greetings, after updating XSTORE-CORE, to version 5.0.3, the site crashes and returns the following:

Warning: Use of undefined constant ETHEME_BASE_URL – assumed ‘ETHEME_BASE_URL’ (this will throw an Error in a future version of PHP) in /home/customer/www/depuracion.estruktura1242.com/public_html/wp-content/plugins/et-core-plugin/app/models/customizer/theme-options/global/global.php on line 138

Fortunately, I have my backups up to date, so I have cloned the site, and can fix the issue, in a secure installation.

How can we resolve this issue?

#346516 Copied Theme version: 8.3.6 WooCommerce version: 7.3.0

4 Answers

Rose Tyler

Support staff

February 9, 2023 at 13:32

Hello, Luis Porteles

Please provide temporary wp-admin and FTP access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To provide FTP access, please contact your hosting provider for assistance.

Best Regards,
8Themes Team

#346518 Copied

Luis Porteles

Participant

February 9, 2023 at 13:47

Credentials to the private

Please contact administrator
for this information.

#346524 Copied

Rose Tyler

Support staff

February 9, 2023 at 14:30

Hello, Luis Porteles

Please update the theme first – https://prnt.sc/EaJPLM0noy32
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Do you update Core plugin before the theme update.

Best Regards,
8Themes Team

#346528 Copied

Luis Porteles

Participant

February 9, 2023 at 17:20

Thank you Incident resolved

#346543 Copied
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Warning: Use of undefined constant ETHEME_BASE_URL – assumed ‘ETHEME_BASE_URL’

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