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Wbsite loading slow and what is the purpose of child theme?

This topic has 9 replies, 3 voices, and was last updated 3 years, 6 months ago ago by Rose Tyler

Manjunath Talewadikar

Participant

May 31, 2021 at 16:02

I have setup demo website but its very slow in loading in home page. its not like your demo that seen website.Its loading very slow 10-20 seconds then its appear.
2. Second concern is what is the purpose of child theme how it is used in main theme. could you help me out this. Now its running child theme.Thank you.

#289481 Copied Theme version: 7.2 WooCommerce version: 5.3

8 Answers

Manjunath Talewadikar

Participant

June 1, 2021 at 13:32

Please reply or do something for this. theme demo niche market 02, loading overall very slow.

Please contact administrator
for this information.

#289536 Copied

Olga Barlow

Support staff

June 1, 2021 at 13:41

Hello,

We have a lot of requests these days, so take my apologies for the delay in answering.
1) Could you, please, provide us with WP Dashboard access to your site and we’ll check what optimization we could do from our side to speed up your store.
2) Read more here about child theme
https://www.8theme.com/documentation/docs/child-theme/
https://developer.wordpress.org/themes/advanced-topics/child-themes/
It’s recommended to use child theme if you plan CSS or PHP changes of theme functionality in the future.

Regards

#289538 Copied

Manjunath Talewadikar

Participant

June 2, 2021 at 11:05

yes sure i will provide the details wp dashboard. and the demo will open in your website its very fast. please check why its happening tell me for future. i want this website quickly open and display. its delaying in all departments and pages being loading slow.

Please contact administrator
for this information.

#289641 Copied

Olga Barlow

Support staff

June 2, 2021 at 16:51

Hello,

We have installed cache plugin and it improved your site speed:
Before https://gtmetrix.com/reports/www.gheki.com/vkAgZi9X/
After https://gtmetrix.com/reports/www.gheki.com/2cJ7PVec/

Regards

#289700 Copied

Manjunath Talewadikar

Participant

June 3, 2021 at 06:59

hello team,
its not website issue its a theme issue that performing slow in loading.please check the theme why its loading slow. lots of user complaint about that theme for loading issue. loading slow performing slow.i want that type of theme for ecommerce, its perfect but its have issues in the theme.
thank you.

#289744 Copied

Olga Barlow

Support staff

June 3, 2021 at 13:09

Hello,

Our developers are working on theme optimization and we plan a major theme release (approximately in August). We don’t have more options to seed up theme till that release.
If you don’t want to wait we could only give you refund.

Regards

#289795 Copied

Manjunath Talewadikar

Participant

June 3, 2021 at 18:41

Hello,
ok, i will wait for it.Thanks.
but activation key is not activating, showing this message.

You have activated your purchase code more than 15 times.
Ping us along the way if you have any questions here.

#289836 Copied

Rose Tyler

Support staff

June 4, 2021 at 08:06

Hello,

You can activate the theme now.

Regards

#289867 Copied
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