Return to previous page

We are unable to connect to the XStore API with the XStore theme. Please check your SSL certificate

This topic has 3 replies, 1 voice, and was last updated 40 minutes ago ago by Rahim

  • Avatar: Rahim
    Rahim
    Participant
    November 5, 2024 at 21:57

    Getting below error even after disabling all the plugs (picture attached). Please help.

    We are unable to connect to the XStore API with the XStore theme. Please check your SSL certificate or white lists.
    cURL error 77: error setting certificate file:

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    #422222 Copied Theme version: 9.4.3
    2 Answers
    Avatar: Rahim
    Rahim
    Participant
    November 5, 2024 at 23:22

    I asked the hosting provider to check on their end. Everything is okay on their end. Below is what they mentioned.

    “There are no IP addresses in their documentation. So in this case, you would need to request it from their support: XStore WordPress WooCommerce Theme – Support Forum
    The issue is with the theme itself, so you can try using a different one.

    Since the issue is with their API, we would need to check if their IP address is not blocked and if it is reaching the server.

    #422230 Copied
    Avatar: Rahim
    Rahim
    Participant
    November 5, 2024 at 23:32

    Host provider checked 176.9.106.102 and 136.243.62.35. they are not blocked on their end. Server IP address provided in the private content area.

    Content is visible for topic creator and
    support staff only.
    #422232 Copied
  • Viewing 3 results - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service

Helpful Topics

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
BookStore – WordPress WooCommerce Theme
lazy-placeholder
Burger Store – WordPress WooCommerce Theme
lazy-placeholder
Ecotransport Store – WordPress WooCommerce Theme
lazy-placeholder
Spa – WordPress WooCommerce Theme
lazy-placeholder
Kidsstore – WooCommerce Theme
lazy-placeholder
Cosmetics Store – WordPress WooCommerce Theme
lazy-placeholder
WooPress – Responsive Creative HTML5 Template
lazy-placeholder
Legenda – E-Commerce and Corporate PSD Theme
lazy-placeholder
WooPress – WooCommerce WordPress Theme
lazy-placeholder
Games Dark – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.