We have a problem after the last update.

This topic has 5 replies, 2 voices, and was last updated 3 years ago ago by Chris

  • Avatar: Chris
    Chris
    Participant
    October 26, 2021 at 19:47

    We have a problem after the last update.
    In the web version thumbnail images on the product page next to a large photo appear after several refreshes.

    On cell phones on both Safaria and Chrome there is a problem with descriptions, reviews and additional information. They appear only after the second or third refresh.

    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 28, 2021 at 10:58

    Hello,

    I checked your site and don’t see the mentioned issues https://recordit.co/sxGuuyQ63Y

    Regards

    Avatar: Chris
    Chris
    Participant
    October 28, 2021 at 12:05

    Thank you. I’m glad it got fixed. However, this problem still occurs on cell phones. Does it happen on you guys too?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 28, 2021 at 15:02

    Hello,

    Keep combine option enabled for the JS if you enable defer loading of the scripts https://prnt.sc/1xm2lbv
    Check now.

    Regards

    Avatar: Chris
    Chris
    Participant
    October 28, 2021 at 15:37

    Thank you very much. I didn’t know that such an option was there or had been enabled. The SEO company may have enabled it. Thank you for your help. 🙂

  • Viewing 5 results - 1 through 5 (of 5 total)

The issue related to '‘We have a problem after the last update.’' has been successfully resolved, and the topic is now closed for further responses

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.