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We have already prepared website for launch. We noticed that the website is loading a bit slow.

This topic has 4 replies, 3 voices, and was last updated 1 months ago ago by Luca Rossi

Sahajanand Electricals

Participant

October 20, 2024 at 16:48

Hello Team,

I have already prepaid a website and it is ready for lunch. And we saw that website speed result not good . so google not indexing that type slow website. i attached some screen shot of that. like website result and what i optimization for that. Also i used smush plugin as well as wp-optimize for image optimization and convert into webp. and so more. So I request to you plz check that i attached screen shot also private content area.

Thank You.

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#419570 Copied Theme version: 9.4.2

3 Answers

Tony Rodriguez

Support staff

October 21, 2024 at 06:00

Hello, @Sahajanand Electricals,

Thank you for contacting us and for using XStore.

1/ Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix https://gtmetrix.com/ , we have found that the performance is good. You may review the results at the following link:

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list.

– Use any a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos.

For further guidance on how to improve your website’s speed, Please contact your service provider and ask them to fix it and we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix https://gtmetrix.com/ -This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

2/ Google Pagespeed (and now GTmetrix) scores with 20-50 points mobile performance for 99% of websites built with WordPress. However, our demos work very fast on mobile devices. We suggest you test it on a few mobile devices and you will see that there are no real performance problems (it will be faster once a cache plugin is activated).

We trust that you will find this information useful in improving your website’s performance.

We trust that this guidance will be of assistance to you. Should you require any further support, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#419608 Copied

Sahajanand Electricals

Participant

October 21, 2024 at 08:32

as per pervious , i attached some screenshot for x store theme -speed customization. It is ok ? Also i provide my details on private contact area. so, plz can you do/fix/change that in x store theme -speed customization .

As per your reply, i installed WP Rocket Plugin for solve the website speed errors.

#419657 Copied

Luca Rossi

Support staff

October 22, 2024 at 08:45

Hi @Sahajanand Electricals,

The Google PageSpeed score you sent is a bit low.

The website speed optimization falls outside the scope of our standard support services. However, if you require personalized customization, we encourage you to submit a request through our customization panel, which can be accessed via the following link: https://www.8theme.com/account/#etheme_customization_panel. This will enable you to work directly with our technical team.

Please be aware that customization services may incur additional charges. The exact cost will be determined after a thorough review of your specific request.

Thank you for your understanding and attention to this matter.

Best regards,
The 8Theme Team.

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We have already prepared website for launch. We noticed that the website is loading a bit slow.

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