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We have problem with the cache of the site

This topic has 6 replies, 3 voices, and was last updated 2 years, 12 months ago ago by Olga Barlow

  • Avatar: amd4ever
    amd4ever
    Participant
    November 20, 2021 at 16:50

    1. hallo we have problem with the case of the site we dont know why browser still have the old version (in many pc)

    Please, contact administrator
    for this information.
    #309355 Copied Theme version: 8
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2021 at 16:56

    Hello,

    Do you have server cache or CDN? Clear all cache including cache from Rocket plugin.

    Regards

    #309360 Copied
    Avatar: amd4ever
    amd4ever
    Participant
    November 21, 2021 at 10:04

    its not the plugin problem. please check again now
    rocket is disabled , we dont have server cache

    Please contact administrator
    for this information.
    #309386 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2021 at 14:10

    Hello,

    What exactly changes can’t be seen? Provide an example, please.

    Regards

    #309412 Copied
    Avatar: amd4ever
    amd4ever
    Participant
    November 22, 2021 at 11:36

    please check the video (wetranfer private)
    we havent cache at server and roc ket is disabled

    Please contact administrator
    for this information.
    #309452 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 22, 2021 at 15:22

    Hello,

    I checked your site like a Guest and banner is ok https://prnt.sc/20ifdk7

    Regards

    #309502 Copied

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