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We have uploaded the SVG Icon some place showing well but some place not showing please check the be

This topic has 4 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

anand

Participant

September 22, 2023 at 07:52

Hi Sir/Mam,

We have uploaded the SVG Icon some place showing well but some place not showing please check the below link.

http://thewellbeingplus.com/home/

Family Physician – showing correctly
Endocrinology – now showing.

#368216 Copied Theme version: 9.1..

3 Answers

Tony Rodriguez

Support staff

September 22, 2023 at 08:37

Hello, @anand,

Thank you for contacting us and for using XStore.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team.

#368219 Copied

anand

Participant

September 22, 2023 at 08:54

Please check

Please contact administrator
for this information.

#368221 Copied

Tony Rodriguez

Support staff

September 22, 2023 at 13:16

Hello, @anand,

We appreciate your assistance in providing the WP-admin login details.

Could you kindly verify the functionality of the icons when our theme is not activated, but the default WordPress theme (Storefront) is in use?

Please proceed to WP-dashboard > Appearance > Themes to do so.

We would be grateful if you could inform us of the outcome.

Thank you for your cooperation. We eagerly await your response.

Best Regards,
8Theme’s Team

#368237 Copied
Tagged: icon display problems, svg icon display, svg icon issues, troubleshooting woocommerce icons, woocommerce svg support, wordpress woocommerce templates
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