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We want delete the symbol “compare” over the products. How we can do?

This topic has 17 replies, 3 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

montse

Participant

July 24, 2023 at 12:29

Hi,
we want delete the symbol “compare” over the products. How we can do?, we do hover the products on home page but I don’t know how i can do this on woocommerce side.

Thanks on advanced

Please, contact administrator
for this information.

#362765 Copied Theme version: 9.1.7 WooCommerce version: 7.8.1

16 Answers
Rose Tyler

Support staff

July 24, 2023 at 13:01
Hello, Montse,

Thank you for contacting us and for using XStore.

To disable Compare at all, go to Theme options > WooCommerce > Indietro
Built-In Compare > Enable Built-In Compare > Off.
To remove it from Shop, use the next custom CSS code:
```
.footer-product .xstore-compare {
    display: none !important;
}
```
We hope this information is helpful.

Kind Regards,
8theme team
#362768 Copied
montse

Participant

July 24, 2023 at 17:41

Help me!!!

we do but now I dont see the home page, Why? can you check maybe the problem is on CSS?

Thanks on advanced

#362827 Copied

montse

Participant

July 24, 2023 at 18:08

Ciao!

WordPress, ha una funzionalità integrata che rileva quando un plugin o un tema provocano un errore irreversibile sul tuo sito e ti avvisa con questa email automatica.

In questo caso, WordPress ha incontrato un errore con uno dei tuoi plugin, WooCommerce.

Per prima cosa, vai al tuo sito web (https://festafacile.it/) e controlla se ci sono problemi visibili. Successivamente, vai nella pagina in cui è stato rilevato l’errore (https://festafacile.it/wp-admin/admin-ajax.php) e verifica se c’è qualche problema visibile.

Contatta il tuo host per richiedere assistenza per una investigazione più approfondita di questo problema.

Se il tuo sito appare danneggiato e non puoi accedere normalmente alla tua bacheca, WordPress ora ha una speciale “modalità di ripristino”. Ciò ti consente di accedere in modo sicuro alla tua bacheca per controllare cosa non va.

https://festafacile.it/wp-login.php?action=enter_recovery_mode&rm_token=3zp5VyPuFAxF6XmaOnVzQf&rm_key=G4YkaCZi81vaDOO2hyLcUU

Per mantenere il tuo sito sicuro, questo link scadrà tra 1 giorno. Non preoccuparti di questo: ti verrà inviato un nuovo link se l’errore si ripresenta dopo la scadenza.

Se cerchi aiuto per questo problema, ti potrebbero essere chieste alcune delle seguenti informazioni:
Versione di WordPress 6.2.2
Tema attivo: XStore Child (versione 1.0)
Plugin corrente: WooCommerce (versione 7.9.0)
Versione PHP 7.4.33

Dettagli dell’errore
====================
Un errore di E_ERROR è stato causato nella linea 94 del file /home/customer/www/festafacile.it/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/functions.php. Messaggio di errore: Uncaught Error: Call to undefined method ActionScheduler_ActionFactory::create() in /home/customer/www/festafacile.it/public_html/wp-content/plugins/woocommerce/packages/action-scheduler/functions.php:94
Stack trace:
#0 /home/customer/www/festafacile.it/public_html/wp-content/plugins/woocommerce/includes/queue/class-wc-action-queue.php(44): as_schedule_single_action(1690218257, ‘woocommerce_run…’, Array, ‘woocommerce-rem…’)
#1 /home/customer/www/festafacile.it/public_html/wp-content/plugins/woocommerce/src/Admin/RemoteInboxNotifications/RemoteInboxNotificationsEngine.php(57): WC_Action_Queue->schedule_single(1690218257, ‘woocommerce_run…’, Array, ‘woocommerce-rem…’)
#2 /home/customer/www/festafacile.it/public_html/wp-includes/class-wp-hook.php(308): Automattic\WooCommerce\Admin\RemoteInboxNotifications\RemoteInboxNotificationsEngine::Automattic\WooCommerce\Admin\RemoteInboxNotifications\{closure}(”)
#3 /home/customer/www/festafacile.it/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_fi

#362830 Copied

Rose Tyler

Support staff

July 24, 2023 at 18:17

Hello, Montse,

From the error text, it seems the problem is in the WooCommerce plugin. You need to contact WooCommerce support – https://wordpress.org/support/plugin/woocommerce/

Kind Regards,
8theme team

#362831 Copied

montse

Participant

July 24, 2023 at 18:26

but this is not woocommerce: https://festafacile.it/wp-admin/admin-ajax.php

#362838 Copied

Rose Tyler

Support staff

July 24, 2023 at 18:29

Hello, Montse,

It is not the XStore theme also.

At the same time, we would recommend you to update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Kind Regards,
8theme team

#362839 Copied

montse

Participant

July 24, 2023 at 18:50

I update your theme and xstore-core, but I have the same problem and your customize don’t work, Why?
because the woocommerce work well, but only I don’t see the home page, the others parts of the web site don’t have problems.

Thanks on advanced

#362842 Copied

Rose Tyler

Support staff

July 24, 2023 at 19:01

Hello, Montse,

Please check how it works when the default WooCommerce theme – Storefront is activated on the site.
Let us know the result.

Have you changed wp-admin access? We can’t log in – https://prnt.sc/9XVLPS-twzgI

Kind Regards,
8theme team

#362846 Copied

montse

Participant

July 24, 2023 at 19:42

sorry I create a new password now

Thank you very much on advanced

Please contact administrator
for this information.

#362853 Copied

Rose Tyler

Support staff

July 25, 2023 at 06:27

Hello, Montse,

We’ve checked and the problem on the Home page persists even with the default WooCommerce theme – Storefront activated (you can check by yourself too). It means the problem is independent of your theme.
You need to contact WooCommerce support and ask to help. Also, contact your hosting provider and ask for assistance from their side too.

Kind Regards,
8theme team

Please contact administrator
for this information.

#362873 Copied

montse

Participant

July 25, 2023 at 07:41

Thank you very very very very Muchhhhh!!! now the web site is ok

I speack with hosting services and they say me:

Questo accade di solito quando le persone cambiano il loro DNS e aggiungono qualche parola nel loro file “index.html” per vedere se la modifica si è propagata.
Così sono andato su Site Tools – Site – File manager – public_html e ho aperto index.html

They change some thing to tester the website, I was contact them because the web site is slow, can you tell me what I can do to do that the web site is more fast?

Thanks on advanced!!!!!!!

#362883 Copied

Rose Tyler

Support staff

July 25, 2023 at 08:43

Hello, Montse,

Thank you for your response!

1/ Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
2/ Enable Ajaxify in settings of Products elements – https://prnt.sc/oFHsMkPWiTYH
3/ Please check links in the Private Content area.
Reduce initial server response time – contact your hosting provider, because it is server-side.
Avoid enormous network payloads – https://gtmetrix.com/avoid-enormous-network-payloads.html
Properly size images – optimize images, for example – https://prnt.sc/46hdULXctDic https://tinypng.com/
Avoid an excessive DOM size – read these posts about DOM https://docs.wp-rocket.me/article/1412-avoid-an-excessive-dom-size
https://isotropic.co/avoid-an-excessive-dom-size-on-your-wordpress-website/ Edit your page and Product elements and enable Ajaxify for the Product elements. It should reduce the DOM structure. Also, you may try to reduce the DOM results on the page by reducing the number of sections of the page/elements in the footer or header.
Avoid chaining critical requests – https://wp-rocket.me/google-core-web-vitals-wordpress/avoid-chaining-critical-requests/

We hope this information is helpful.

Kind Regards,
8theme team

Please contact administrator
for this information.

#362893 Copied

montse

Participant

July 25, 2023 at 17:04

Thank you very much! I do some things that you tell me, look if now is more quick.

Sorry but I have another question, on the single product, the breadcrumbs i too big, were is that I can change this measure? is perfect for example on the categories page.

Thanks on advanced

I hope that is the last question for this web site 🙂

#362955 Copied
Tony Rodriguez

Support staff

July 26, 2023 at 05:35
Hello, @montse,

That actually is the padding, which has been set to the single product page breadcrumbs, Please ensure that the paddings are correctly set from XStore >> Theme Options >> WooCommerce >> Single Product Builder >> Breadcrumbs >> “Computed Box” as shown in the screenshot provided (https://postimg.cc/WtJPd2kD).

Alternatively, you can copy and paste the following CSS code to XStore >> Theme Options >> Theme Custom CSS >> Global CSS and check back to your site after clearing the browser cache. This should solve your issue.
```
@media (min-width: 993px){
body.single-product .page-heading {
padding-top: 28.152px !important;
}
}
```
Best Regards,
8Theme’s Team
#362965 Copied
montse

Participant

July 26, 2023 at 08:42

Thank you very much, now is ok with the CSS code.

Best regards

#362984 Copied

Tony Rodriguez

Support staff

July 26, 2023 at 08:50

Hello, @montse,

You’re welcome! We’re glad to hear that you found the information helpful, and we’re always here to assist you whenever you need it. If you have any further questions or require additional support, please don’t hesitate to reach out. Your satisfaction is our priority, and we’re committed to providing you with the best service possible. Thank you for your kind words and appreciation.

Have a great day!

Kind Regards,
8theme team

#362985 Copied
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