We want to modify the tabs within the product, but it doesn’t work

This topic has 7 replies, 3 voices, and was last updated 6 months ago ago by Andrew Mitchell

  • Avatar: montse
    montse
    Participant
    May 31, 2024 at 10:00

    we want to modify the tabs within the product, but it doesn’t work, we have to add a tab with this name “Additional Information”, what should we do?

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2024 at 10:26

    Hello,

    Thank you for reaching out to us with your query.

    We can’t log in. Please check the credentials.

    Please note that the “Additional Information” tab is the default WooCommerce plugin tab and it will only show if the product has weight, dimensions or attributes (with “Visible on the product page” checked). Read more https://woocommerce.com/document/editing-product-data-tabs/

    Best Regards,
    8Theme’s Team

    Avatar: montse
    montse
    Participant
    May 31, 2024 at 10:33

    ti prego di guardare il prodotto già inserito noi vogliamo aggiungere una tab per mettere altri testi, per non avere problemi con il template questa tab la possiamo chiamare “Altre Informazioni”

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2024 at 10:41

    Hello,

    We are currently experiencing difficulties with logging into our account and suspect there may be an issue with the credentials. Could you please verify the accuracy of the login details and provide us with the correct access information?

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Avatar: montse
    montse
    Participant
    May 31, 2024 at 10:43

    try now

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2024 at 10:50

    Hello, Montse,

    We appreciate your prompt response.

    XStore Builders > Single product via Elementor > edit template > Tabs element settings > add custom tab https://prnt.sc/gUopxuwsSRtZ

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 18, 2024 at 15:17

    Dear montse,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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