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Web slow - by tiger - on WordPress WooCommerce support

This topic has 60 replies, 3 voices, and was last updated 2 years, 11 months ago ago by Rose Tyler

tiger

Participant

November 3, 2021 at 05:33

web very slow

Please, contact administrator
for this information.

#307352 Copied Theme version: 8.8

59 Answers

Olga Barlow

Support staff

November 3, 2021 at 12:18

Hello,

Provide us with WP Dashboard and FTP access to your site, please.

Regards

#307424 Copied

tiger

Participant

November 3, 2021 at 12:24

FTP?

#307427 Copied

Olga Barlow

Support staff

November 3, 2021 at 17:34

Hello,

Yes. If you don’t know what is FTP then contact your hosting provider. They will give you access.

Regards

#307482 Copied

tiger

Participant

November 3, 2021 at 17:44

I’m sorry, I can’t send this information to you, tell me what to do, please send me a video or pictures, or write to me what to do please or remote communication

#307487 Copied

Olga Barlow

Support staff

November 3, 2021 at 23:30

Hello,

Could you, please, provide us with WP Dashboard access to your site at least to check the optimization settings you use and check the plugins you use etc?

If you need just general tips you can find them here https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#307547 Copied

tiger

Participant

November 3, 2021 at 23:39

….hi

Please contact administrator
for this information.

#307551 Copied

tiger

Participant

November 3, 2021 at 23:42

You can delete everything from the beginning and install everything again I expect it is better I have not added anything yet

Please contact administrator
for this information.

#307553 Copied

Olga Barlow

Support staff

November 4, 2021 at 12:22

Hello,

I checked theme optimization settings and everything is enabled that could speed up site.
Unfortunately, we don’t have more options to improve speed from theme side. Try to contact your hosting provider, maybe they will be able to hep you from server side.

If you aren’t satisfied with theme speed we are ready to give you refund.

Regards

#307615 Copied

tiger

Participant

November 4, 2021 at 13:39

It’s very slow are you sure it’s not from you it’s the fault of the hosting company?

#307621 Copied

tiger

Participant

November 4, 2021 at 13:48

But the error here appears in the codes js css

A large DOM will increase memory usage, cause longer style calculations, and produce costly layout reflows.

Please contact administrator
for this information.

#307622 Copied

Olga Barlow

Support staff

November 4, 2021 at 15:59

Hello,

Read this post https://docs.wp-rocket.me/article/1414-avoid-chaining-critical-requests

You can reduce the number of DOM elements on the page only by removing unnecessary blocks from the page content, footer, header. There is no other way to reduce that.

Regards

#307640 Copied

tiger

Participant

November 4, 2021 at 16:39

I didn’t understand anything, what should I do, should I do it or you?

#307650 Copied

Olga Barlow

Support staff

November 5, 2021 at 15:53

Hello,

If you want to reduce the number of the DOM elements on the page then edit page and remove sections. Keep only those that you really need. Do the same for the footer. It’s related to content management. We can do nothing with this from our side, unfortunately.

Regards

#307718 Copied

tiger

Participant

November 8, 2021 at 20:57

hi

Please contact administrator
for this information.

#307941 Copied

Rose Tyler

Support staff

November 9, 2021 at 09:43

Hello,

Have you added an image into the Private Content area? We can’t see that image. please provide a new one. Use Lightshot screenshot or Gyazo tool to share links to your screenshots.

Regards

#307968 Copied

tiger

Participant

November 9, 2021 at 10:19

The widgets area has errors that also appear in the classic mode, how can it be changed

#307980 Copied

tiger

Participant

November 9, 2021 at 10:20

I didn’t put anything

Please contact administrator
for this information.

#307983 Copied

tiger

Participant

November 9, 2021 at 10:23

How to make slider menu slider for product category horizontal only name without picture؟

#307985 Copied

Rose Tyler

Support staff

November 9, 2021 at 15:29

The widgets area has errors that also appear in the classic mode, how can it be changed

– what errors do you mean? Use Lightshot screenshot or Gyazo tool to share links to your screenshots.

How to make slider menu slider for product category horizontal only name without picture؟

Sorry, but your request is a bit unclear for me. Please describe the desired result in more detail. Provide screenshots/examples, for a better understanding.

Regards

#308022 Copied

tiger

Participant

November 30, 2021 at 09:45

The site is very slow
https://schamzon.com/

Please contact administrator
for this information.

#310338 Copied

Olga Barlow

Support staff

December 1, 2021 at 12:55

Hello,

Before it was E – https://prnt.sc/213ge0o
Now it’s B – https://prnt.sc/218mjop https://gtmetrix.com/reports/schamzon.com/AYrwGn61/

Regards

#310497 Copied

tiger

Participant

December 10, 2021 at 14:11

This penalty is too wide, how can I make it narrow?

Please contact administrator
for this information.

#311501 Copied

tiger

Participant

December 10, 2021 at 14:16

Please, I have a simple request, can you tell me what to do to speed up the site? I mean the site files, not the plugin

#311502 Copied

tiger

Participant

December 10, 2021 at 15:26

The site is not opening as fast as your site Please help me or teach me how to make it myself Please for the last time I beg you

#311511 Copied

tiger

Participant

December 10, 2021 at 20:16

https://pagespeed.web.dev/report?url=https%3A%2F%2Forganic.sabezon.com%2F

Please see the speed on the mobile comes 17

#311544 Copied

tiger

Participant

December 11, 2021 at 18:51

?????

#311618 Copied

Rose Tyler

Support staff

December 12, 2021 at 09:04

Hello,

Sorry for the delay in answering. One of our technicians will give you a reply after the weekend.
If you have any other questions, submit separate topics, please.

Regards

#311640 Copied

Olga Barlow

Support staff

December 13, 2021 at 10:01

Hello,

Take my apologies for the delay in answering.

This penalty is too wide, how can I make it narrow?

You can manager shop page sidebar width using 8theme page options: Pages > edit shop page > 8theme page options > sidebar width > choose the width that will suit your needs.

Please, I have a simple request, can you tell me what to do to speed up the site? I mean the site files, not the plugin

All the available theme optimization options you can find in Theme Options > speed optimization. We enabled all the options that we could. We don’t have more options to speed up the theme. You may try the Nitropack plugin, maybe it will improve the site performance.

Regards

#311709 Copied

tiger

Participant

December 13, 2021 at 10:42

Do you accept that your website is down like this?
Why is the shape so ruined?
The speed was on the web before they modified you 90
You ruined my mobile template
My problem was only with the speed of the mobile, which became everything bad. Why is this so, please help me?

Please contact administrator
for this information.

#311716 Copied
Tagged: optimization, performance, templates, web slow, woocommerce, wordpress
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