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Web slow - by tiger - on WordPress WooCommerce support

This topic has 60 replies, 3 voices, and was last updated 2 years, 11 months ago ago by Rose Tyler

Olga Barlow

Support staff

December 13, 2021 at 15:43

Hello,

It looks like cache issue. Provide us with working WP Dashboard access, please.

Regards

#311757 Copied

tiger

Participant

December 14, 2021 at 09:13

You already have access

Please contact administrator
for this information.

#311812 Copied

tiger

Participant

December 14, 2021 at 10:17

Did you receive the login password?

#311817 Copied

tiger

Participant

December 14, 2021 at 10:18

Do you accept that your website is down like this?
Why is the shape so ruined?
The speed was on the web before they modified you 90
You ruined my mobile template
My problem was only with the speed of the mobile, which became everything bad. Why is this

Please contact administrator
for this information.

#311818 Copied

Olga Barlow

Support staff

December 15, 2021 at 00:48

Hello,

Sorry for the delay in answering. We still can’t log in https://prnt.sc/230y3az
Please, make sure that you provide the correct username and password.

Regards

#311898 Copied

tiger

Participant

December 15, 2021 at 00:55

https://organic.sabezon.com/

Please contact administrator
for this information.

#311900 Copied

tiger

Participant

December 15, 2021 at 00:58

Why are you like this? I sent you four days ago a picture of the site and the name of the official. Inside the picture is the domain. It is clear from the site that the theme is very slow and does not work on the mobile, and it looks damaged and opens after half a minute

#311901 Copied

tiger

Participant

December 15, 2021 at 01:02

Look at this how many days ago I sent it to you??

Please contact administrator
for this information.

#311902 Copied

tiger

Participant

December 15, 2021 at 01:21

I have purchased three licenses for you. My other accounts cannot be logged in to your site, so I communicate from this email I have. I want to solve the site’s speed problem.

#311904 Copied

tiger

Participant

December 15, 2021 at 01:31

See the problem on mobile 19 speed only
Website It’s Normal

Please contact administrator
for this information.

#311906 Copied

tiger

Participant

December 15, 2021 at 11:24

Look at this domain also, everyone is very slow on mobile, why?

Please contact administrator
for this information.

#311975 Copied

tiger

Participant

December 15, 2021 at 16:12

Why don’t you help me

#312027 Copied

tiger

Participant

December 16, 2021 at 10:07

Hello, why is no one helping me?
It has been five days since I asked for help

#312118 Copied

Olga Barlow

Support staff

December 16, 2021 at 11:23

Hello,

We checked your site and theme optimization settings. Sorry, but we don’t have any additional options to improve the speed results. So, try to contact your hosting provider. Maybe they will be able to help you in any way.
If you are not suitable with our theme speed we are ready to give you refund. Sorry.

Regards

#312144 Copied

tiger

Participant

December 16, 2021 at 11:25

The problem is only on mobile

#312145 Copied

tiger

Participant

December 16, 2021 at 11:26

Is the problem with the codes in the mobile theme

#312146 Copied

tiger

Participant

December 16, 2021 at 11:27

Did you check this too?

Please contact administrator
for this information.

#312147 Copied

tiger

Participant

December 16, 2021 at 11:30

What do I tell the hosting company?
When I communicate with them, they tell me to talk to the long-former for the theme, and when I talk to you, they tell me to talk to the hosting
what do I do now
Do all people who decide to open a website suffer like me?

#312149 Copied

tiger

Participant

December 16, 2021 at 13:39

I contacted the host and they said you have the problem

#312179 Copied

tiger

Participant

December 16, 2021 at 15:02

These problems started appearing when I updated the new one

#312200 Copied

tiger

Participant

December 16, 2021 at 15:07

I want to understand a matter why your service in communication is very slow. Time is running out. If everything happens, there is a malfunction. I see you for a week. This is bad. This is a great harm to me. I told you, please, a thousand times. Help me. This is how you help people not to answer.

I am also an expert in my work, and when people come to me, I help them for free, they contact me everywhere on social media

#312201 Copied

Olga Barlow

Support staff

December 16, 2021 at 16:58

Hello,

I see that google speed tool recommends you to improve the images and server response time https://prnt.sc/23aa1ow

Also, check the plugins you use. Try to disable plugins that you don’t really need to reduce the CSS and JS.

Regards

#312234 Copied

tiger

Participant

December 16, 2021 at 17:06

The biggest error producing is you have JavaScript and CSS and this is the main reason

#312238 Copied

Olga Barlow

Support staff

December 17, 2021 at 13:17

Hello,

We can’t reduce the number of CSS and JS in our theme. So, you may try the Nitropack plugin that maybe help you to optimize the loading of the existing styles and scripts. In another case, we can offer only a refund.

Regards

#312299 Copied

tiger

Participant

December 17, 2021 at 21:01

https://schamzon.com/product-category/care-products/

Just look

#312365 Copied

tiger

Participant

December 18, 2021 at 13:03

Please see what’s happening here. It’s a huge mistake

Please contact administrator
for this information.

#312415 Copied

tiger

Participant

December 19, 2021 at 11:57

??

#312482 Copied

Rose Tyler

Support staff

December 19, 2021 at 14:08

Hello,

We can’t watch your video, unfortunately.
Theme Options > WooCommerce (Shop) > Shop > Products style > Show Excerpt In Content Product > Off and check products grid on Care products category then.

Regards

#312496 Copied

tiger

Participant

December 19, 2021 at 14:19

I think it has been resolved, thanks, but I want a description of the product to appear, I mean a description other than the title

Please contact administrator
for this information.

#312497 Copied

Rose Tyler

Support staff

December 19, 2021 at 16:11

Check solution from this topic – https://www.8theme.com/topic/product-excerpt-issue/#post-277456

Regards

#312507 Copied
Tagged: optimization, performance, templates, web slow, woocommerce, wordpress
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