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Web slowed - by camaleon - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 6 years, 9 months ago ago by Olga Barlow

  • Avatar: camaleon
    camaleon
    Participant
    March 20, 2018 at 16:50

    Hi, my web is very slowed.
    By clicking on any item on the web (menus, links, etc) it is super slow.

    When I updated to the latest version the theme was duplicated.
    Can you access my Dashboard and check if there is a solution?

    #188784 Copied Theme version: 4.21.1
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2018 at 08:38

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    #188824 Copied
    Avatar: camaleon
    camaleon
    Participant
    March 21, 2018 at 13:26

    The wp-admin access is in Private Content.

    Thanks for your support.

    Please, contact administrator
    for this information.
    #188873 Copied
    Avatar: camaleon
    camaleon
    Participant
    March 22, 2018 at 09:17

    Have you been able to check something?

    Thanks for your support.

    #188961 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 22, 2018 at 15:42

    Hello,

    1) You have renamed theme, so when you tried to update theme you got one more folder with the default theme name. I have changed the name of the new version and removed the old one.

    2) We have enabled minification to speed up your site and got not bad results https://tools.pingdom.com/#!/RgoKn/https://www.elcamaleon.es/
    Also, you can improve your images http://prntscr.com/iuujuc to improve PageSpeed Score.

    Regards

    #189017 Copied
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