Hi Jack,
Visual composer doesn’t work anymore! Updated everything from your website but i can’t fix it. The rows are invisible so i can’t change anything. Can you help please?
This topic has 58 replies, 5 voices, and was last updated 7 years, 8 months ago ago by Rose Tyler
Hi Jack,
Visual composer doesn’t work anymore! Updated everything from your website but i can’t fix it. The rows are invisible so i can’t change anything. Can you help please?
Hello,
As I see VC editor is working http://prntscr.com/bnfqw8 .
Clear browser cache and check again.
Regards,
Eva Kemp.
Ah right, i see it now.
Other strange issue:
1. See this print screen: http://www.puro-dogfood.com/wp-content/uploads/2016/07/Schermafbeelding-2016-07-01-om-17.47.07.png
On every product page there is all of a sudden a navigation in the middle of the page, on the left and right of the page. But when i click on it it doesn’t do anything. How can i remove this?
2. See product page: The custom tabs aren’t working anymore…
3. See print screen of product page: What are those lines?? http://screencast.com/t/dgvun24Bkr
Hello,
1./2./3. Try to use this code in Global Custom CSS:
.carousel-area {
display: inline-block;
}
Regards,
Eva Kemp.
Hi Eva,
We want to make an other shop with you theme but we were wondering if the following Wootheme extensions also work with your theme:
https://woocommerce.com/products/variation-swatches-and-photos/
https://woocommerce.com/products/shipping-multiple-addresses/
https://woocommerce.com/products/product-add-ons/
Hello,
We didn’t test these plugins with the theme and can’t guarantee their full compatibility.
You may try to check them yourself.
Please take our apologies.
Regards,
Eva Kemp.
Hi Eva!
1) All the buttons, used in My Account-page, are black with a black font. Can the font be white? Like on this page: http://www.puro-dogfood.com/my-account/orders/
2) On this page: http://www.puro-dogfood.com/my-account/ there is an English text. How can i change this? I can’t find it in the .po files
Hello,
1. Please use this code:
.woocommerce-Button.button {
color: white;
}
2. I’ve updated woocommerce-nl_NL.po in the directory wp-content/languages/plugins. Check the translation in this file.
Regards,
Eva Kemp.
Great thank you!
Only now the account page is:
Hallo <strong></strong> (niet ? <a href="Puro Dogfood">Uitloggen</a>).
Via het account dashboard kun je jouw recente bestellingen bekijken, verzend- en factuuradressen beheren en <a href="">wachtwoord- en accountgegevens aanpassen</a>.
So the codes are not working
Hello,
I’ve edited your file woocommerce-nl_NL.po.
Clear browser cache and check the text now.
Regards,
Eva Kemp.
Hi EVa,
Yup thanks! Works!
Only not all the buttons are okay in the My Account page : http://www.puro-dogfood.com/my-account/orders/
Hello,
I don’t see any issues:
http://storage5.static.itmages.com/i/16/0726/h_1469533438_8490681_ccdccdf4b5.png
Please show a screenshot where buttons are displayed incorrectly.
Regards,
Eva Kemp.
1) I mean the page: http://www.puro-dogfood.com/my-account/orders/
2) See a product page like: http://www.puro-dogfood.com/product/diner-227/. What’s happening with the related products haha? I see 40 products at the bottom :S. 4 or 5 will be enough haha
Hello,
1. Please show a screenshot for better understanding.
2. Have you edited theme files? May we reupload the theme. Confirm you have a back up.
Best regards,
Jack Richardson.
Hi Jack,
1. http://www.puro-dogfood.com/wp-content/uploads/2016/07/Schermafbeelding-2016-07-27-om-08.06.21.png
2. I’ve backed up the content via FTP but i think i have the very last version of it
Hello,
1. Add this code in Global Custom CSS:
.button.pay, .button.view, .button.cancel {
color: white;
}
2. Please clarify after what actions you’ve got such issue.
Thank you.
Regards,
Eva Kemp.
Hi,
2. Sorry i don’t get your question? What do i have to do now? There’s something wrong but i didn’t do anything so there are no actions…
Hello,
2. I’ve disabled our related.php file and let the default Woocommerce files load.
Please check related products now.
Regards,
Eva Kemp.
Hi EVa,
Yes, that works! Now it looks good. Thank you again! [EDIT], i updated the theme and now your changes are gone…. http://www.puro-dogfood.com/product/puro-puppy-diner-227/#comment-40
1. Look at this product: http://www.puro-dogfood.com/product/crocmix-2611/ . When you click on “Reviews”, you see that there are 2 words going over each other in the review. ADMIN and BEANTWOORD (answer).
2. For example the same product; Is it possible to collapse the options (10 kg, 20 kg) so you see all the options in stead of the drop down?
3. See footer. The 2 titles in black background, have a line trough the words.
Hello,
We recommend you to make backup of the site before update.
Unfortunately there is no such option for options (10 kg, 20 kg). You can use some 3rd-party plugins, but we don’t guarantee full compatibility with our theme https://woocommerce.com/products/product-add-ons/
The issue has been fixed.
Clear browser cache and check now.
Regards,
Rose Tyler.
Hi Rose,
1. How can i remove the author & date at all blog posts?
2. See blog page: http://www.puro-dogfood.com/puro-tips-nieuws/ . When using the image slider like second blog, the navigation only show when hovering the image. Is it possible to show the navigation always? And in black?
3.
Hello,
Add this code in Global Custom CSS:
.blog-post .meta-post{
display: none;
}
.format-gallery .post-gallery-slider .owl-controls .owl-buttons div{
border: 2px solid #000;
}
.format-gallery .post-gallery-slider .owl-controls .owl-buttons div:before{
color: #000;
}
.format-gallery .post-gallery-slider .owl-controls .owl-buttons .owl-prev {
left: 20px;
opacity: 1;
}
.format-gallery .post-gallery-slider .owl-controls .owl-buttons .owl-next {
right: 20px;
opacity: 1;
}
Regards,
Rose Tyler.
Hello!
The popup i’m using on the homepage http://www.puro.nl is not responsive. How can i fix this for mobile screens?
Wp acces in private content
Hello,
Unfortunately, can’t open your site. Please check.
Also, please provide screenshot for better understanding.
Regards,
Rose Tyler.
Oh yes i’m sorry, we’ve a IP- redirect so only dutch people see it…
Imac : https://www.screencast.com/t/AtTBXCC96Mw
Phone: https://www.screencast.com/t/ybc9YsR4k4ay
Hello @irish.
The Visual composer plugin which came with our theme allows you to create responsive layout. You will need to recreate it as pure visual composer element and use static block id for etheme popup. Also you may wrap each element of your form into the rows.
Please test following code as an example:
[vc_row][vc_column][vc_column_text]
Wil jij ook op de hoogte blijven van al het nieuws op het gebied van onze diervoeding, tips en tricks?
Schrijf je dan nu in en ontvang af en toe een leuke e-mail van ons.
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
Nieuwsbrief
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text][mc4wp_form id="15603"][/vc_column_text][/vc_column][/vc_row]
The mailchimp form in example above is a shorcode with id of the form and can be inserted into the text block as shortcode[mc4wp_form id="15603"]
. It is a little bit different from the method you selected for newsletter creation but it is fine as it completly lays within composer tool.
When static block will be rebuilded you may copy and paste its id to the shortcode [block id= “”]. Then replace previously created “newsletter code” in appearance->theme options->promo popup. See the screenshot (http://prntscr.com/fdsdwt).
Regards,
Max Mullins
Hello!
Quick question:
When you logged in and go to “mug account” and click on “my orders” you’ll see all buttons in black + black font, so unreadable. Also when you click on “View order” the button for “order again” is the same.
How can we change the font color to white?
Hello,
Try to use this code:
.woocommerce-orders .button {
color: white;
}
Regards,
Rose Tyler.
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