Website broken! - by Noexis - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 5 years ago ago by Rose Tyler

  • Avatar: Noexis
    Noexis
    Participant
    October 30, 2019 at 13:18

    why this stuff is happening?
    https://hosting.noexislab.ch/testshop/

    what is wrong here? why anytime that we update it things like these happens?
    what should we do?

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2019 at 13:27

    Hello,

    It looks like you updated XStore Core plugin but left out of date theme version. Never update XStore Core plugin without theme update. Follow this article to update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    Also, custom changes in files of your child theme can be a reason for problems. Please check how the site works with the parent theme activated.
    If you need our assistance, provide temporary wp-admin and FTP access.

    Regards

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.