Website checkout page in xstore, my website is RTL

This topic has 35 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 09:57

    hi how are you doing i need to edit the checkout page language and the text position, i have RTL website.
    i need help

    Please, contact administrator
    for this information.
    34 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 2, 2023 at 12:06

    Hello, Fred,

    Thank you for contacting us and for using XStore.

    Please translate the theme, Core and WooCommerce plugins – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Describe in more detail how exactly you want to change the text position.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 12:51

    this is ok i know the translate
    but i need the whole imported theme to be RTL
    i will need only to edit the text
    this link you sent above is for translation.

    and regarding the RTL i saw a post you wrote to change the website language, but did not work also
    i still get the header section not RTL

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 12:53

    i need the imported demo to be rtl and i just edit the text

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 12:58

    ???????????

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 13:05

    ?????????

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 13:06

    ??????????????
    ????
    ???
    ?
    ?
    ?
    ?
    ?
    ?
    ?
    ?

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 13:06

    any fkn one here
    ?

    what is that shit
    i need my money back
    i need to cancel the account

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 13:11

    i need my money back

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 13:49

    ????

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 2, 2023 at 13:55

    Hello, Fred,

    Private Content

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 14:00

    Private Content

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 2, 2023 at 14:02

    Hello, Fred,

    Thank you for your response and for wp-admin access. What is URL of your site?
    BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information, use the Private Content area.

    Kind Regards,
    8theme team

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 14:04

    ok remove the details i added from the form
    the website original domain is : http://www.doaamkalde.com

    i did staging website : https://doaamkalde.com/dm-rtl-test/

    please check and if someone can call me please
    i lost my mind

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 14:09

    please add for me the RTL theme
    so i enter and only edit the text and images

    thanks

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 14:21

    i need this one https://xstore.8theme.com/demos/rtl/ar/

    i just edit the images and the text

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 14:30

    is the RTL working with bakery only ?
    maybe this is the issue

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 2, 2023 at 14:31

    Hello, Fred,

    We’ve checked and we do not see the problem with RTL on our test sites.
    There is something on your site that causes the problem. It can be a 3rd- party plugin, custom code, or something else. We tried to disable plugins, but the account you provided for us does not have permission for this. Please check and provide us with such permission, or disable all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/).

    Kind Regards,
    8theme team

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 14:32

    try now i did change the permission

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 2, 2023 at 14:42

    Hello, Fred,

    We can’t disable plugins still – https://prnt.sc/ObK_3hJ4LlyN Please do it by yourself.

    In WooCommerce > Status > Log > we can see errors – https://gyazo.com/6469ac55778275c920eb2c8ca855746a
    You need to fix it first, the next article will help you – https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/ , the simplest way – just contact your hosting provider to fix the mentioned memory error.
    Only after fixing it, we will be able to continue, because it is a critical error.

    Kind Regards,
    8theme team

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 15:02

    check now i did everything please fast guys
    i did disable and i did the PHP memory size

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 15:14

    everything is ok ?
    just inform me guys ?

    5 hours trying to do that

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 2, 2023 at 15:25

    Hello, Fred,

    Once we disable TranslatePress – Multilingual plugin, RTL styles are applied. It seems you need to correctly configure that plugin.

    Kind Regards,
    8theme team

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 15:31

    its disabled ???
    what i need to do then ?!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 2, 2023 at 15:41

    Hello, Fred,

    “its disabled ???” – yes, we’ve disabled the plugin because it caused the problem on your site. Go to Plugins and check by yourself.
    “what i need to do then ?!” – we would recommend you read the documentation of the plugin or contact their support team.
    This problem is independent of our theme. You can activate any other theme + activate TranslatePress – Multilingual plugin and you will get the same problem.
    We, as theme support, can help only with causes which strictly related to our theme, not with problems that are independent of our theme. We hope it is clear now.

    Kind Regards,
    8theme team

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 15:48

    can you do import for the RTL
    and where i can contact the support
    you are not support ?

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 15:50

    please remove the bad plugins and install for me the RTL please
    i will edit the text and the images

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 2, 2023 at 16:04

    Hello, Fred,

    There is no separate import for RTL. You already imported demo content on https://doaamkalde.com/dm-rtl-test/ , you selected RTL language to the site, and now you can edit the texts and the images. From now you may edit the demo content on-site depending on your needs.

    “you are not support ?” – we are the support team for the XStore theme, here is our support policy – https://www.8theme.com/documentation/xstore/support/support/
    If some problem, or situation is caused by 3rd party plugin, you need to contact the support team of that plugin. https://www.8theme.com/documentation/xstore/plugins/third-party-plugins/
    “and where i can contact the support” – https://wordpress.org/support/plugin/translatepress-multilingual/

    Kind Regards,
    8theme team

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 16:09

    another question
    dose the RTL supported by Bakery only ?
    or its ok with elemntor ?

    Avatar: Fred
    Fred
    Participant
    July 2, 2023 at 16:10

    i did now look how is the website looks: https://doaamkalde.com/dm-rtl-test/

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