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Website crashed after updating to the newest Woocommerce

This topic has 36 replies, 5 voices, and was last updated 9 years, 1 months ago ago by reszelo

Robert Hall

Support staff

September 9, 2015 at 19:26

Hello @reszelo,

I’ve sent you old Royal theme.
But we don’t recommend you to use old theme in future, because there may be some bugs.

Regards,
Robert Hall.

#85760 Copied

reszelo

Participant

September 10, 2015 at 09:57

Robert,

thanks but I am sorry but it seems that there is a bug with the new one also…

Sincerely,
Peter

#85890 Copied

Eva Kemp

Support staff

September 10, 2015 at 10:24

Hello,

Please clarify what bug you’re talking about.

Thank you.
Regards,
Eva Kemp.

#85894 Copied

reszelo

Participant

September 10, 2015 at 21:53

Shop page missing with the latest woocommerce version.

But thanks anyway, now it works perfectly.

But sometimes I find an error warning message coming up on the site in a nice red box, that “Cannot upload files greater than 132M!” And I did not want to upload anything.

#86065 Copied

Eva Kemp

Support staff

September 11, 2015 at 08:02

Hello,

Please check if that error appears with default WordPress theme. If so, you need contact your hosting provider as this is related to server configuration.

Regards,
Eva Kemp.

#86105 Copied

reszelo

Participant

September 11, 2015 at 12:31

It did not appeared before you backdated the royal theme so I think the problem is not on their side. But I can do nothing with it.

#86215 Copied
Tagged: solution, troubleshooting, update issues, website crash, woocommerce, woocommerce themes, wordpress
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Website crashed after updating to the newest Woocommerce

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