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Website crashed by updating the woo-commerce.

This topic has 4 replies, 3 voices, and was last updated 5 years, 2 months ago ago by Olga Barlow

  • Avatar: Navid_Alizadeh
    BORNOS
    Participant
    October 14, 2019 at 12:38

    Hello there, I have Updated the woo-commerce and the site crashed, the hosting says its because of the theme, please let me know what can I do?
    Thanks.
    sincerely,
    Navid

    #223178 Copied Theme version: 6.1.1 WooCommerce version: 3.7.0
    3 Answers
    Avatar: John Holden
    John Holden
    Support staff
    October 15, 2019 at 04:39

    Hi,

    Please send:

    – FTP info (server, username, password, port)
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    #223195 Copied
    Avatar: Navid_Alizadeh
    BORNOS
    Participant
    October 15, 2019 at 07:25

    I really appreciate, many thanks, I have found it.

    #223202 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 15, 2019 at 18:10

    Hello,

    So, is the problem solved? Could I close the topic?

    Regards

    #223227 Copied
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