Website Demo Is Not Importing Properly On My Domain.

This topic has 6 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Webperform
    Webperform
    Participant
    May 30, 2024 at 15:33

    I Have Tried So Many Times. But the Demo Is Not Importing Properly. There Is Showing an Error: Media Not Installed. I Have Already Checked Your Video But I Think There Is an Error In the Theme.

    Please, contact administrator
    for this information.
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    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2024 at 15:46

    Hello, Webperform,

    Thank you for reaching out to us.

    Sometimes when you import demo with a great number of the images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0

    Best Regards,
    8Theme’s Team

    Avatar: Webperform
    Webperform
    Participant
    May 31, 2024 at 13:04

    I Tried But Not Done Same Error Showing

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    for this information.
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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2024 at 13:43

    Hello, Webperform,

    Your site is under maintenance mode, so we can’t check it.

    Please provide temporary wp-admin access and URLs of pages where images missing on the frontend.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Webperform
    Webperform
    Participant
    July 14, 2024 at 18:32

    When We Hover On Product In Shop Page.
    Hover Effect Is Smaller Than Original Image.
    Also, The Quality of Og Product Image Goes Down After Hover. Please Give a Solution For This. I Have Attached A Screenshot Please Check 1st Product Of Hover Effect

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    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 15, 2024 at 07:59

    Hello, Webperform,

    Thank you for getting in touch with us.

    Appearance > Customize > WooCommerce > Product Images > Thumbnail width – set 330, uncropped and regenerate thumbnails using a plugin –
    https://www.8theme.com/documentation/xstore/woocommerce/product-images/

    Best Regards,
    8Theme’s Team

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