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Website footer looking messed up on mobile phone

This topic has 6 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Tony Rodriguez

PR

Participant

March 20, 2023 at 03:51

Hello,

The footer section of the website looks off, and does not align properly when viewed from a mobile.

It was all good but when I view it now, its all misaligned (not aligned properly) and the words are all over the place.
Website is on PCA.

Thanks for any help!

Please, contact administrator
for this information.

#350526 Copied Theme version: 9.0.5

5 Answers

Tony Rodriguez

Support staff

March 20, 2023 at 05:44

Hello, @PR,

We suggest that you disable the Mobile Content Optimization option (Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other.

Additionally, we recommend that you navigate to Theme Options > Speed Optimization > Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources, and set them to Off.

If the issue persists, please provide us with your site’s WP-ADMIN Login details in the private content area of this topic. The details should be provided in the following format:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Please note that we recommend taking a complete backup of your site before proceeding.

We look forward to hearing from you.

Best Regards,
8Theme Team.

#350538 Copied

PR

Participant

March 22, 2023 at 02:51

Hello Tony,

All are disabled from before.
The bottom section is still appearing all over the place.

Should we delete the cache plugin we have? Its WP SUPER CACHE

Can you see what it looks like on mobile from your end?

Thanks for your help!

#350779 Copied

Tony Rodriguez

Support staff

March 22, 2023 at 05:53

Hello, @PR,

We have now checked your site on my personal mobile and found no issues. The Footer section appears to be working perfectly. We have recorded a video for you on your site; please watch it in its entirety for better reference. The video URL can be found in the private content area.

And please try to clear the cache of your mobile browser and check back again.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#350789 Copied

PR

Participant

March 23, 2023 at 03:22

Hello Tony,

Thanks! it is working on our end to now
Not sure what the issue was, but glad it is now working as it should.

We appreciate your help.

#350908 Copied

Tony Rodriguez

Support staff

March 23, 2023 at 05:22

Hello PR,

We are delighted that your issue has been resolved. Please do not hesitate to contact us again if you have any further questions or concerns. We are always here to help.

Thank you for reaching out to us. Have a wonderful day!

Topic Closed.

Sincerely,
8Theme’s Team

#350910 Copied
Tagged: footer, messed, mobile, themes, website, woocommerce, wordpress
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The issue related to '‘Website footer looking messed up on mobile phone’' has been successfully resolved, and the topic is now closed for further responses

Website footer looking messed up on mobile phone

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