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Website has border in IE - by Oliver_W - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 6 years, 1 months ago ago by Olga Barlow

Oliver_W

Participant

January 22, 2019 at 15:25

Hi – I updated my theme yesterday and noticed that when I open my website in Internet Explorer it has a white border and doesn’t quite fit the screen, but works fine in Mozilla. There were four files that just wouldn’t upload when I updated it and wonder if this could be the issue. I have attached a screenshot of what it looks like in IE and also the files that would not update.

Please, contact administrator
for this information.

#207361 Copied Theme version: 3.9

5 Answers

Rose Tyler

Support staff

January 22, 2019 at 15:47

Hello,

Have you cleared cache?
I do not see any problem on your site.
Theme Options > General > Site Layout.

Regards

Please contact administrator
for this information.

#207362 Copied

Oliver_W

Participant

January 22, 2019 at 16:00

Hi Rose – it just doesn’t look right when I open it in IE because there is a large white border on both sides of the site (cleared the cache). It’s like the website isn’t being sized correctly.
Oliver

#207363 Copied

Rose Tyler

Support staff

January 22, 2019 at 16:09

Hello,

What version of the browser do you use?
On your previous screenshot I do not see the problem also. Please provide screenshots, of the problem and correct displaying, for better understanding.
You can change Site Layout from Boxed to Wide in Theme Options > General.

Regards

#207365 Copied

Oliver_W

Participant

January 22, 2019 at 18:17

thanks – that worked – changing it to Wide. Thanks for your help as ever.
Oliver

#207522 Copied

Olga Barlow

Participant

January 22, 2019 at 18:24

You are welcome!

Regards

#207523 Copied
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