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Website has broken with latest WordPress Update

This topic has 4 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

  • Avatar: Richard_Friend
    Richard Friend
    Participant
    August 27, 2020 at 21:53

    The site has broken as a result of the latest update, it seems to be the WooPress Core plugin that is the issue. WP Bakery does not work unless I deactivate this. I have contacted the author of WP Bakery and they have confired that their plugin is compatible

    #249678 Copied Theme version: 5.5
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 28, 2020 at 12:52

    Hello,

    Take our apologies if you faced any inconvenience using our theme.

    Could you, please, provide us with WP Dashboard and FTP access? We’ll update theme and core plugin to versions compatible with the latest WP and WooCommerce updates.

    Regards

    #249747 Copied
    Avatar: Richard_Friend
    Richard Friend
    Participant
    August 29, 2020 at 17:08

    Many thanks, details for FTP and dashboard are in the private section

    Please contact administrator
    for this information.
    #249871 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 31, 2020 at 18:30

    Hello,

    Update the Massive Addons plugin to the latest version 2.4.7 because version 2.4.6.1 has known compatibility issues with the latest WP version. MA plugin does not come bundled with the WooPress theme, so you should update it by yourself.
    Let me know if you still have any issues after MA plugin update.

    Regards

    #250056 Copied
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