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Website is too slow even installed the W3 Total Cache plugin

This topic has 4 replies, 2 voices, and was last updated 3 months ago ago by Luca Rossi

Imran Khalid

Participant

August 13, 2024 at 19:49

Hi there,

I have installed the theme and plugins as recommend by xstore, but my website is quite slow and showing in gtmetrix result Performance 25% and 15 sec to load the page.

There must be wrong, please have a look to my website and fix this issue.

Thanks,

Please, contact administrator
for this information.

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support staff only.

#410133 Copied Theme version: 9.3.16

3 Answers

Luca Rossi

Support staff

August 14, 2024 at 12:26

Dear @Imran Khalid,

Please be aware that website speed optimization falls outside the standard scope of support services we offer. For more details on what our support entails, please refer to the Envato privacy policy: https://themeforest.net/page/item_support_policy.

We suggest you to take a look at these articles to improve the speed of your website:
– https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/
– https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Should you require personalized customization services, we invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel. This will allow you to engage directly with our technical team.

Please note that customization services are subject to additional charges. The exact amount will be determined after a detailed review of your request.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team.

#410213 Copied

Imran Khalid

Participant

August 17, 2024 at 07:18

My website not loading.. i m not asking about to optimized the website but even now the images are not loading.

Please have a look to the website and advice.

Thanks,

#410513 Copied

Luca Rossi

Support staff

August 17, 2024 at 10:20

Hi @Imran Khalid,

This is how your website looks on our end: https://www.awesomescreenshot.com/video/30590239?key=3ccd68de600f8ba2f9282762967a33c8.

The images are loading.

Best regards,
The 8Theme Team.

#410524 Copied
Tagged: fix slow wordpress website, improve woocommerce site speed, w3 total cache plugin, woocommerce speed optimization, wordpress performance improvement, wordpress templates speed up
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